Flow Honda LLC

4.6 (2,159reviews)
94%
2600 Peters Creek Parkway,  Winston Salem,  NC  27127

In operation 41 years.

Flow Honda Body Shop is a family owned and operated facility serving Winston Salem and surrounding areas for over 35 years. We offer lifetime warranties on repairs and work directly with all insurance companies. We are also a select service or direct repair facility for most major insurance carriers. Our goal is to provide outstanding, timely service to all customers whether insurance related work or a simple repair from a minor incident

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (2,159)

Customers say
Overall Customer Satisfaction
Customers consistently praise Flow Honda's exceptional service quality, with many highlighting the professional and friendly staff who go above and beyond expectations. Communication stands out as a major strength, with regular text updates and proactive status reports keeping customers well-informed throughout the repair process. The quality of workmanship receives outstanding feedback, with vehicles often described as looking brand new or better than expected. Timeliness is generally strong, with many repairs completed early or on schedule. Customers particularly appreciate the thorough cleaning service and attention to detail. While some experienced delays due to parts availability or communication gaps, the majority express high satisfaction and willingness to recommend the facility to others.
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"... the service provided from the beginning to the end. Friendly and knowledgeable customer service team. The repairs to my car was soo much more than I imagined......it ..." Read more
"Knowledgeable and professional service people staff the Flow repair facility."
"Excellent customer service. Great communication with me and through Insurance agent."
"... happy with other repairs. Flow Honda Is The BEST!!!! They did amazing repairs on my car!!! Thank You Flow Honda Body Collision 💥" Read more
"The staff there were absolutely fantastic and understanding! Thank you so much !"
"Receive text message updates on every step of the process"
"Best communication ever!"
"Outstanding communication"
"Inconsistent communication about cost and status updates"
"Everyone was friendly, however, progress reports were not accurate unless I called to speak to someone. Text message system was not ..." Read more

My Experience

Thank you for the great service and time management.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Friendly staff. Repairs were done in less time that I expected. Repairs looked great. Very satisfied

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Customer Service

Friendly staff, repairs done quickly

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Customer Service

My Experience

My Experience

Great customer service!

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Repair Quality

Customer Service

My Experience

Courteous and highly professional staff!!

Likely to Recommend

Absolutely

Repair Quality

Prompt, professional, and outstanding customer service!!

Customer Service

Fantastic

My Experience

I loved that y'all made it clear several times that the original number was an estimate and that it might go up once things progressed. So when a couple things did, it was no surprise. Then the timeframe was expressed and then daily reminders and got done a day early. So much better than over promise and under deliver! Thanks so much for a great experience

Likely to Recommend

Repair Quality

Already replied to a survey. Why is this still coming?

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Pleasant to deal with

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Repair Quality

Customer Service

My Experience

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Customer Service

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Customer Service

My Experience

That will be easy. There was the good and the bad, and I’ll bet you can figure out what they were.

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Repair Quality

Beautiful repair job. My one comment is that I thought you would have disposed of the part of my car that was knocked off in the accident. It was in the trunk.

Customer Service

Returned Clean

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Repair Quality

Smooth and Easy

Customer Service

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Repair Quality

Looks great—like new. Clear communication throughout the repair process.

Customer Service

Great overall.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

When I picked up my car on 6/19/26 I noticed a chip in the paint. A manager checked and was to check the schedule for it to be fixed. I thought she would call me later that afternoon with an update. Never heard from her. I left a message on 6/22/26. I am on vacation this week and am unable to make any plans until I see when I can bring my car back. My husband also noticed a second chip. I would like to get this issue resolved. Thanks Andrea Strickland Owner

My Experience

Well done

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything looks good. The experience with your staff has been great. I appreciated the periodic text also.

Likely to Recommend

We are very happy with Flow Honda. Everything looks good. They notified us during each step and when they expected to be finished. Everything was done on time and the staff was great.

Repair Quality

Customer Service