Flow Honda LLC
In operation 41 years.
Flow Honda Body Shop is a family owned and operated facility serving Winston Salem and surrounding areas for over 35 years. We offer lifetime warranties on repairs and work directly with all insurance companies. We are also a select service or direct repair facility for most major insurance carriers. Our goal is to provide outstanding, timely service to all customers whether insurance related work or a simple repair from a minor incident
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
very satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great job on my civic. Thanks
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
As of right now. Everything looks very good. Paint job looks good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I dropped of my 2003 black CRV on Monday 5/15/17 and was given an estimated completion date of Wednesday 5/17/17 to repair my right rear passenger door that received damage when someone backed into me. Matt Brinson at the body shop wrote up my estimate and advised me I only needed to have the door replaced and painted. Flow located a used door for the repair..... my car was completed on Thursday the 18th and I picked it up today 5/19/17 at 5:40(a few minutes past closing) Upon inspection I noticed SEVERAL obvious dings in the door!!!! I brought this to the attention of Matt Brinson and he said we did put a used door on the car& told me he would send someone by my job to fix the dings and buff the door more because one area looked "hazy"... after I left the body shop I went home and took a closer look and noticed a poor paint job ... my car is black and there were several tiny bubble-like areas on the surface of the door.... a tiny area of what looks like white spray is evident near the door handle. This is absolutely NOT acceptable to me and I am disappointed that it is acceptable to FLow Honda Bidy Shop. Because it's the weekend, I can't go back to the body shop. I don't have a flexible work schedule, so trying to resolve this problem might be difficult. Please contact me ASAP
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
Chris Hedrick did a phenomenal job on my vehicle. I work for a bank so I understand the importance of great customer service and I can say this about Flow Honda folks- y'all definitely went above and beyond my expectations. Thank you!
My Experience - 5.0/5.0 -
I was completely satisfied and happy with the work that was done on my car. The guys did an awesome job. I Thank them so very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0
Customer Service - 1.0/5.0
My Experience - 0.0/5.0 -
Told 0ne price and a higher price on the day I dropped the car off. Price went from $150 to $600. I didn't get the scratch done. I asked the Flow Estimator to put it on Estimate, he told me that he would take of it. If he had told me it would cost $600 it would not have been an issue. I'm a Retired Vet on fixed income.