Flow Honda LLC
In operation 41 years.
Flow Honda Body Shop is a family owned and operated facility serving Winston Salem and surrounding areas for over 35 years. We offer lifetime warranties on repairs and work directly with all insurance companies. We are also a select service or direct repair facility for most major insurance carriers. Our goal is to provide outstanding, timely service to all customers whether insurance related work or a simple repair from a minor incident
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The work was done in a timely fashion and my truck looks beautiful just like when I bought it off the showroom floor. Everyone was wonderful Pleasant courteous enjoy their company hate it to leave but I had to go. Everyone needs a raise because of the true teamwork to accomplish the task was awesome I thank you all may God bless you all. Much love. Blessed Journey
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service from everyone in the collision center
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Need to redid my car
Repair Quality - 1.5/5.0 -
Car shakes when going over 50/ now
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I haven’t Ever been as happy with other repairs. Flow Honda Is The BEST!!!! They did amazing repairs on my car!!! Thank You Flow Honda Body Collision 💥
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
The price almost doubled from the original quote. The impact did not match the "extra" damage they found and I am pretty sure they broke the grill after breaking the vehicle down but we had to pay for it. I feel we were taken advantage of due to paying cash. I also expressed to the that we needed the vehicle back within a week and asked them to order the parts and have them prepped ahead of time. and they did not. It took 3 weeks when it should have taken one.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was more than helpful and very attentive, even when they discovered that my parts were going to be on back order for two weeks. They sought other ways to rectify the situation. I was very appreciative.
Customer Service - 5.0/5.0 -
Staff was very helpful and nice.
Returned Clean
My Experience - 0.0/5.0 -
As a claims professional that understands the process, the length of time it took is unacceptable. Furthermore, I arrived after being notified my vehicle was done but had to wait 15 minutes for the person with the gate key to show up. She was more concerned with bringing in a tray of drinks than any urgency regarding my wasted time. On top of that, the scuff on my window was not fixed. I don’t have more time to waste with this company. Not only am I dissatisfied personally, I informed my company of the experience and the questionable status of this facility as a direct repair shop.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Could tell that there was damage or where the old paint ended and new started.
Customer Service - 4.0/5.0 -
Everything was great up to the payment aspect of the transaction there was a lot of miscommunication and confusion on whether payment was/was not received in order for me to pick up my car.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Alex was awesome! He communicated on a timely basis and kept me up to date on my car.
Returned Clean
My Experience - 5.0/5.0 -
You have got good people working for y’all very very friendly and goes out of their way. They really made me and my husband feel welcome. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The manager was very good and keeping me informed and updated of the progress of my car. She was also good and communicating the delay in getting parts and did her best in finding the parts as soon as possible.
Likely to Recommend - 5.0/5.0 -
If someone is looking for a trusted partner to fix their vehicle, I will highly recommend Flow.
Repair Quality - 5.0/5.0 -
Communication by manager was excellent and work was done to satisfaction.
Customer Service - 5.0/5.0 -
Ditto from first comment
Returned Clean
Likely to Recommend - 5.0/5.0 -
I recommend anyone and everyone to come to Honda Collision to get the repairs done or estimate
Repair Quality - 5.0/5.0 -
The Tessa and her team was truly amazing. I recommend everyone to come to to the shop if they are in need of repairs. Whether it’s a quote or actual repairs they’re customer service is top notch
Customer Service - 5.0/5.0 -
Excellent service
Returned Clean
My Experience - 5.0/5.0 -
Fast and friendly service with great communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent as always 👌
Customer Service - 5.0/5.0 -
Excellent