Flow Honda LLC
In operation 41 years.
Flow Honda Body Shop is a family owned and operated facility serving Winston Salem and surrounding areas for over 35 years. We offer lifetime warranties on repairs and work directly with all insurance companies. We are also a select service or direct repair facility for most major insurance carriers. Our goal is to provide outstanding, timely service to all customers whether insurance related work or a simple repair from a minor incident
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 0.5/5.0 -
They put me off for 2 and a half months to get the repair done. They are very unorganized and did not make me a priority. I had to call about 10 times to get this taken care of. I would put zero of it were an option.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
No problems and very good service
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great
Repair Quality - 5.0/5.0 -
Fantastic
Customer Service - 5.0/5.0 -
Fantastic
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
When I finally got the CRV back they had left a long list of things undone. Scratches in paint that was part of the repair. Missing clips, clamps on things under the hood and at the windshield. Exposed wires under hood and after getting it back the second time the wires were just wrapped in electrical tape instead of in a plastic cover like it would have been from the factory. These are just some of the mistakes. It was a brand new vehicle that I had only had six weeks so the accident was upsetting enough. Receiving it back in the shape it was in was totally unacceptable. If I ever need body work in the future it will definitely not be taken to Flow Honda.
Customer Service - 4.5/5.0 -
Ryan did try to make everything right and sincerely apologized. The main thing is that I feel he could have made a few extra phone calls to me with updates. Overall he was okay.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
No timely repairs
Repair Quality - 3.0/5.0 -
The length of time it took to complete the work. I dropped the car off Sunday before November 1 and work was not completed until December 2 . I was told that it would be cleaned up yes it was but still dirty around back hatch.
Customer Service - 4.0/5.0 -
Informative and courteous
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Never and I will not use them again either
Repair Quality - 1.0/5.0 -
I have been a long time customer of Flow and it was the worst experience I have ever had. No communication like they said it was going to be with updates and poor quality of workmanship.
Customer Service - 0.5/5.0 -
No communication at all, I had to do all of the calling to get updates on our CRV.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0
Returned Clean
Kept me Informed?
Yes
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Lex and his team did a great job on my CRV.
Customer Service - 5.0/5.0 -
My car was delivered as promised and their work was great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Lex Shelton was very professional is working with me during the service of my SUV. I would recommend him for any future body work
Customer Service - 5.0/5.0 -
Lex Shelton was very professional is working with me during the service of my SUV. I would recommend him for any future body work
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent experience