Flow Motors Paint & Body Shop

4.8 (404reviews)
96%
425 Silas Creek Pkwy,  Winston-Salem,  NC  27127

In operation 37 years.

Being involved in an accident is usually an unpleasant experience – getting your car repaired and looking new again doesn’t have to be. At Flow Collision Centers we understand the inconvenience an automobile accident can bring to your life. That is why we employ caring and skilled associates who respect your situation and have the technical expertise to quickly repair your vehicle the right way…the first time, on time, every time. All of our associates are committed to delivering your professionally repaired vehicle to you as soon as possible. Providing 100% customer satisfaction is our number one goal.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
BMW
I-Car
Subaru
Volkswagen

Reviews (404)

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I don’t like referring …

Repair Quality

Personal very.nice! Very expensive repair cost… need to think about that when buying a car.

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Lack of communication and unavailability to reach the initial contact individual

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Repair Quality

Work looks good, done faster than I expected

Customer Service

Brittany (sp?) is outstanding! Communication every Tuesday and Thursday as promised, super thorough and friendly

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Would be a 10 if repair appointments could be more timely. We had a 7 week delay. Needed some safety features fixed. Hated to be without them for that long.

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It looks like new.

Customer Service

Everything from estimate to pick up was perfect.

My Experience

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The communication wasn't that good. Often when I called the guy that answered the phone seemed to have an attitude

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It was difficult to answer this question because I had no basis for comparison. I think the The quality of work well indicate to me that I would recommend their services to others.

Repair Quality

Great job and speedly too.

Customer Service

Everything with Neat and tidy and clean. A great job.

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My Experience

Zach is an asset for Flow body shop. He communicated effectively and answered all my questions. His team did an outstanding job repairing my car. 5 stars.

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It is very unlikely

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Hi there, unfortunately i did not find the repair that great. I had to have them fix an blemish in the repair which required me to spend more time going back and forth to the shop. I thought being a BMW certified shop that it would be done right the first time. They did improve the blemish the second time.

Customer Service

Once again I was very unimpressed with FLOW when it came to Customer Service. Also I will say that the guy who owns the Auto shop I get my car worked on didn’t recommend FLOW. He said take it some place else. All the other shops had much longer times to get to my car so I reluctantly went with FLOWI never felt like I was getting served. I always felt that FLOW was doing me the favor by fixing my car. There was no personality or interaction with the Manager. Just cursory and necessary aspects of business. I can honestly say that I got more Customer Service on the rides to and from the shop with Enterprise than i did at any point dealing with FLOW

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Absolutely

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Absolutely a beautiful job. You can’t tell it from when it was new

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Good communication

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Returned Clean

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Returned Clean