Flower City Collision

4.7 (195reviews)
95%
1525 E. Henrietta Rd.,  Rochester,  NY  14623

In operation 9 years.

Flower City Collision is a family & veteran owned body shop in Henrietta NY that specializes in the accident repair. Flower City Collision believes a family oriented culture is key to providing its customers with the quality and service that you deserve. Our goal is be Rochester's premier choice auto body destination and to be the most respected collision repair shop in the industry.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S
Tesla

Reviews (195)

My Experience

Few important issues that I hope to get resolved regarding repairs that were made. Already discussed this with Flower City Collision and look forward to making my Honda proper and complete.

My Experience

Likely to Recommend

Repair Quality

Easy to work with and performed an excellent job!

Customer Service

Responsive on timely manner. Courteous and friendly

Returned Clean

My Experience

Very happy with the repair car was finished before estimate time and was very pleased to find my car vacuumed and clean, the service was above and beyond my expectations

My Experience

The two front guys were great and my car looks fine. Thanks

Likely to Recommend

Repair Quality

Your front office guys were great. The car looks great and is driving well so far. Thank you.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Flower city worked with my time limitations and finished the repairs a week before their original time estimate

Returned Clean

My Experience

Thank you for taking care of my car and finding my jewelry that we lost 3 year ago. Appreciate the service.

Likely to Recommend

Very happy that we’re able to find my lost jewelry. It fell inside the hood area and they found it and kept it as side for me. It’s been missing for 3 hours. Informative, fast and efficient. Repair looks great.

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great work, and excellent handling of a complicated job in terms of multiple insurance agencies and complex timing issues.

Customer Service

great folks

Likely to Recommend

Don't know. Haven't had car long enough.

Repair Quality

Seems fine, but just got car today but today is the last day you're letting me comment, so

Customer Service

Was good.

Returned Clean

My Experience

Thank you for keeping me up to date on the progress of the repair. My granddaughter picked it up today and said the car looks great!

Likely to Recommend

Repair Quality

Thank you. The car looks great and your service and service advisors were fantastic!

Customer Service

They were terrific

Returned Clean

Likely to Recommend

Very friendly

Repair Quality

The repairs were completed as promised

Customer Service

Very good, everyone was very nice and attentive. I would have like more communication (unprompted) on the status of work as it was being done. But when I called they were very helpful

Returned Clean

My Experience

The paint job was a good match and I was pleasantly surprised to find the whole car washed.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Satisfied customer

Repair Quality

Customer Service

I would recommend Flower city collision training anyone. Very professional and knowledgeable crew. Very satisfied customer. 10 out of 10

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great job!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great service.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Looks good

Customer Service

No issues.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service