Fort Lee Road Auto Body, Inc
Fort Lee Road Auto Body is an auto repair facility that has been serving the community since 1960. Fort Lee Road is a direct repair for most major insurance companies. Our customer service staff consists of people specially trained in estimating and handling insurance claims. Our top priority is to make your collision repair experience hassle free and positive. We are dedicated to becoming your home for all auto body repairs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- Cash
- Check
- English
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0 -
Good service and good work but not sure if my car was looked at by a supervisor to consider how it was being returned to me.
Repair Quality - 5.0/5.0 -
Beautiful work
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent work and service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Issues with final product and car retuned with damage not present when car turned in. Auto body shop refused to accept responsibility.
Customer Service - 0.5/5.0 -
Staff supposed to provide information for interior repairs and nothing done or information on repair options.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
The work was done perfectly, as far as I can tell so far. When I dropped my car off and picked it up, I was assured by Matt, who was very nice. However, I was asked if I would like to get update calls and I agreed that once a week would be ok. I never got any update calls. I needed to call and ask for status. I was told that it would be ready between the 2/9-2/13. When I called on the afternoon on 2/13 I was told that it was just ready. Lastly, I had asked that since you already had the car (and I already had a rental), if I could get a quote on fixing a small dent and some minor scratches (that were unrelated to the accident) to see if they could be fixed at the same time. I was told “yes”, but I never got that quote.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service! They made the whole process so easy and seamless, and the repairs were completed ahead of schedule. Wonderful team who go above and beyond.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent team! Seamless service and great customer care.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Excellent work
Customer Service - 4.0/5.0 -
I think that the backlog before we were able to be scheduled was the only factor that we could have any issue with