Fountain Auto Mall

4.7 (258reviews)
95%
8701 S Orange Blossom Trl,  Orlando,  FL  32809

In operation 71 years.

At Fountain Auto Collision, we have proudly delivered industry-leading collision repair services since 1955. With decades of proven experience, we have earned a reputation for precision, reliability, and exceptional workmanship, making us a trusted partner for both vehicle owners and insurance carriers. Our team of certified technicians and specialized mechanics is equipped with advanced technology to perform comprehensive repairs, including structural alignment, ADAS calibration, and manufacturer-certified repairs for select vehicle brands. Every repair is completed in strict accordance with OEM specifications to ensure safety, performance, and quality. We strictly adhere to all insurance guidelines and requirements, allowing us to provide streamlined processes, accurate documentation, and consistent, high-quality results that meet and exceed industry standards. At Fountain Auto Collision, we prioritize clear and proactive communication.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (258)

Likely to Recommend

Repair Quality

It’s not complete yet. I saw scratches on body and so much dust inside.

Customer Service

Since Felix at bodyshop, I originally requested the repair from, had left the company, the takeover to someone else had not gone well. The time taken for the repair was also 5 days delay than the original. Even so, it was still not completed.

Returned Clean

Likely to Recommend

The only place to get my Acura MDX serviced right is fountain Acura.

Repair Quality

Excellent service. Prompt scheduling, I was taken to my house courtesy of the dealer as my vehicle had repairs done. I was alerted once it was ready.

Customer Service

Excellent customer service by Mr Felix Santiago and Vincent Regidor.

Returned Clean

Likely to Recommend

Repair Quality

Muy buena asesoría de FELIX

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Super shout out to Hose

Likely to Recommend

Repair Quality

Muy buen servicio en todo lo relacionado a la reparacion. Muy satisfecha

Customer Service

Super

Returned Clean

My Experience

Very unhappy picked up my vehicle and let my son drive home because I had to go to work. Checked vehicle once I got home. vehicle was not vacuumed which is customary of Acura, also was missing my Acura hex bolt key. My vehicle is wobbling was not doing that prior to accident. Lastly, after impact the two metal decals in the rear trunk were loosened and can off….Nothing was done to fix that. Very disappointed in Fountain Acura. Although, this was a car accident situation and I was not at fault, Fountain Acura should have made the victim right.

My Experience

Very very bad job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Good job

Likely to Recommend

Repair Quality

Customer Service

Good job

Returned Clean

Likely to Recommend

Repair Quality

Really pleased with the repair, but you dropped the ball with the marks on the passenger side mirror

Customer Service

Ty was very professional and accommodating

Returned Clean

My Experience

Communication is paramount in service. We were given a date for completion. Repairs weren't completed for several days after that date. No one returned our calls. When the vehicle was completed, we received several messages to that effect, but still no phone call.

My Experience

Excellent excellent service. Prof service. Done as said. Car returned in immaculate condition. No spot of dust or dirt. So satisfied. Excellent.

Likely to Recommend

Repair Quality

Perfect perfect. Service was impeccable start to finish. Not a speck of dust or dirt when picked up. Excellent. Perfect again. Employees should be commended. Thank u.

Customer Service

Explained on previous comment. Excellent excellent. Employees should be commended. Like brand new.

Returned Clean

My Experience

So quick!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Outstanding professional services rendered

Customer Service

Outstanding service

Returned Clean

My Experience

Looks great and service was stellar. Thank you!

Likely to Recommend

Repair Quality

Rafael made the process simple and gave great guest service. The repair looks great so far!! Thanks... Mike J Barlow

Customer Service

See previous answer

Returned Clean

My Experience

Felix was extremely helpful. Very good at explaining the problem and plan to get it fixed. A ++ rating for Felix.

Likely to Recommend

Was washed.

Repair Quality

Felix was fantastic.

Customer Service

Same answer as previous question.

Returned Clean

Likely to Recommend

Ruined my car key

Repair Quality

Repairs done. However ruined my car key. Looked like it was melted glued back. Unable to change battery on key.

Customer Service

Poor communication. Did not call to update status.

Returned Clean

Likely to Recommend

Repair Quality

Work was good just needed a bit more communication between me and ppl in charge of my repair. It would have been kept up to date on ETA a little bit more. A call back in a timely manner would have been nice.

Customer Service

One guy didn't know what was going on, guy we were assigned was always "at lunch".

Returned Clean