Fox & Fox Frame Service, Inc
Family owned and operated , we have been commiitted to our customer's satisfaction for over 50 years. We provide quaility collision repair, frame & unibody repair, alignments suspension repair, rim straightening, body work and headlamp restoration on all makes and models
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Highly professional staff. Very happy with the repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Courteous, efficient staff.
Customer Service - 5.0/5.0 -
Car looks great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
For starters...there wasn't any washer fluid in my tank, so how do you that that part was fixed, the line was severed...next either one of my key fobs won't unlock the doors, which I understand if one of the batteries is dead but not both...and they worked before the repair, my hatch won't open, even from the inside door lock, which was working before the repair, bc I took stuff out of the hatch right before dropping off the car, and lastly there is a noise that happens periodically while the car is idling which wasn't happing till I got the car back...I don't know what happened with these issues, but I will address them when I bring the car back to figure out why my fog lamps aren't working on Friday.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
None
Repair Quality - 5.0/5.0 -
None
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Got estimates in timely fashion. Professional service. Pleased with repair on vehicle
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Did not finish I still have scratches on the front of my car and my back tire sensors keep saying my tires are flat My car was not like this before
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much for getting my car done as quickly as you did it looks good and running great you staff are really helpful and very well trained I will let all my friends know to go to fox and foxs thank you for your service
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Would have been higher had the repair facility taken time and explain or summarize the nature of the needed repair before or after on the steering or chassis.
Customer Service - 3.5/5.0 -
An explanation of what was damaged and why it needed repair would have resulted in a higher score regarding the chassis/steering!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
At the end thing got better, and because i am an understanding person and took certain thing into consideration, i then would most likely recommend the shop to other or even use them again myself.
Repair Quality - 4.0/5.0 -
While the repairs to my car was satisfying, the time it took was not , and the communication between myself and the bidy shop needs much improvement.
Customer Service - 2.5/5.0 -
Communication was dissatisfied
Returned Clean
My Experience - 5.0/5.0 -
Great service, kept me informed. Excellent work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
good work, fast service, handled the insurance faultlessly. All with a good attitude.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work, friendly people 👏
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
No complaints!
Repair Quality - 5.0/5.0 -
Amazing work!
Customer Service - 5.0/5.0 -
Very nice!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I didn't expect anything but the best. And that's what I got. Thank you guys.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The work preformed was a good job
Customer Service - 4.5/5.0 -
You guys did a good job with work and paint matching
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My service and repairs were awesome as always. I will not do business with anyone else!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Overall repairs are good, but some items were missed or not repaired. Hood looks pretty good, but the front fenders have a few imperfections and lots of buffing marks. There is a radiator duct that needed replaced and it was missed, even after I pointed it out in an email and Word document. I've reached out about next steps. I know this was a challenging repair due to parts availability and I do appreciate everything Rhonda did to get this repair done.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I'll tell them not to expect immediate return, it took more time than expected
Repair Quality - 5.0/5.0 -
Pleased
Customer Service - 5.0/5.0 -
Friendly