Frank and Sons Auto Body - Cheney

5.0 (19reviews)
100%
2218 1st Street,  Cheney,  WA  99004

Frank and Sons Auto Body is a family owned and operated shop that has been serving Eastern Washington for more than 60 years. Our facilities and Technicians are dedicated to providing the highest level of safe and quality repairs. We work with all insurance companies to provide you with the most painless repair process possible, which includes keeping you informed and up to date throughout the entire process. Call today and speak with one of our associates to see how we can best serve you.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (19)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Randall was very accommodating, honest, and squeezed me in to get my repair done. Happy with their service and highly recommend!

My Experience

Where to start.... Frank & Sons auto body was great from the beginning to the end. I received multiple phone calls and text messages to keep me updated on the progress on my vehicle. The color match is amazing and thank you for going above and beyond my expectations. Frank and sons even detailed the inside of my vehicle. Would recommend to anyone to use Frank and Sons Auto body in Cheney WA.

My Experience

Frank and Sons was very professional and they completed the work quickly. My car looks great. Thank you for the excellent customer service!

My Experience

Thank you for the excellent job on my rear bumper. No one wants to have to get body work done, but you teated me squarely on the repairs, and were honest regarding expenses and time involved. And then you went one step further and detailed my interior. I'm grateful.

Likely to Recommend

Repair Quality

A good repair job, on time and to budget. Works with state farm, and was able to accept my rental car on completion of repair. Detailing my interior was an unexpected bonus that left me speechless. Excellent service, highly recommended for the Cheney area.

Customer Service

Excellent service.

Returned Clean

My Experience

A job well done, and in a timely manner. Thank you and your team for the services provided. John

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Did a really good job. And thank you for washing my truck and cleaning inside. Appreciate it very much. Thank you guys.

Likely to Recommend

Even when my son brought me in to get my truck he asked if it was really my truck. He was impressed with all the details.

Repair Quality

Super nice guys. Did an awesome job on my truck and so thankful they even cleaned my dirty thing all up for me. Appreciate it greatly

Customer Service

Randall showed me everything and explained everything in detail. He was awesome.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great communication. Appreciate the ease of the process and the care taken in fixing my car without any delays.

Likely to Recommend

Already recommending the shop to friends, co-workers, etc

Repair Quality

Good job replacing the damaged door and painting to match the car.

Customer Service

Excellent customer service. Friendly, efficient, knowledgeable and great communication skills.

Returned Clean

My Experience

Very easy to work with. Explain exactly what was being done and kept me well informed

My Experience

Job was done before promised! Very professional and they did a great job!

My Experience

Likely to Recommend

Previously stated!

Repair Quality

The finished work exceeded my mexpectations. The car was returned not only clean on the outside, but cleaned inside well. I couldn't tell that there was previous damage.

Customer Service

Excellent! Besides keeping me informed on the progress, Randall was extremely knowledgeable and courteous.

Returned Clean

My Experience

A better estimate of time needed would have been great, but I could not bring myself to claim “not completely satisfied” when the work is so wonderful. Thanks. I will allow for more time when I bring the next project.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I knew exactly what to expect. The work was great. The detailer shined. Plus added a little organization with all my nicknacks.

Customer Service

Returned Clean

My Experience

Would highly recommend this company.Very caring about customers vehicle inside and outside 10/10 overall experience✨✨