Frank Beck Chevrolet
In operation 50 years, 30 years at this location.
Welcome to our Body Center where we can perform the services to restore your GM vehicle’s safety, comfort, and performance. Here’s where you can schedule an appointment, learn what to expect from our body center experts, the reasons for using genuine GM parts, related collision repair information and other services we offer. Bodyshop TechnicianBodyshop Advisor Our Certified Service technicians are trained by GM to know every inch of your GM vehicle. We understand your vehicle and all its technical systems. We’re proud to offer genuine GM parts. We know you want to feel as good about your vehicle today as you did the day you bought it. And our Certified Service technicians have the skills and finesse you need to restore your vehicle so it will look and feel like new. We’ll create a written estimate of what’s recommended to complete the repair, and we will offer Genuine GM Parts. In addition, if there is other service work that is required to restore your vehicle to pre-accident condi
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
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- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a good job ! I am very satisfied with the results
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 0.5/5.0 -
Had appointment on the 13th it took a week before they even took it in took over three and a half weeks before I got my truck back and things that were said was going to be done didn't get done was not satisfied at all
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m very happy with the work done I was especially impressed with Dylan and Stevo They are very professional and valuable assets to your business I will highly recommend your body shop to others
Customer Service - 5.0/5.0 -
Excellent Job well done
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tahoe needed body work from a storm. Car looks great. Always happy with Frank Beck Body and Service Departments.
Customer Service - 5.0/5.0 -
Always friendly and courteous
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
When we picked the vehicle up on my lunch hour, the interior was completely covered with a thick, gray, powdery substance. We had to clean the seats off the best we could with napkins in our glove box, and my black dress pants were still filthy when I went back to work. In addition, the dash, windows, and door frames were covered with debris and handprints. When we turned the air on, chunks of debris and dusty substance also came flying out in our faces. Very disappointing experience.
Customer Service - 2.0/5.0 -
There were several miscommunications throughout the process, but one of the most frustrating experiences was when I went to drop the car off to be repaired and pick the loaner car up. When I arrived at the scheduled time, the person at the service window could not find any paperwork from the body shop showing that I had scheduled that time to drop off my car to be repaired and pick up the loaner. The woman at the window went to find someone else who may be able to help. I explained to the gentleman that I had made arrangements with the body shop manager to drop my car off and pick up the loaner on that day (a Saturday) and time because I was going out of town and would not be able to drop my car off Monday morning, the day the repairs were scheduled to begin. I was a little bit surprised because the gentleman ("Buck" Ellis) asked me, "Are you a customer of ours?" after I explained the situation and that I was dropping my car off for repair and needed the loaner that was nowhere to be found. I was under the impression that I was a customer since I was bringing my vehicle there for repair, but apparently I was mistaken since I was asked if I was a customer. Since there was no car available at that time (even though I was told by the body shop that there would be a car for me at that time), I told Mr Ellis that I would need the car to get to work Tuesday morning, and he told me that he would make sure I had a vehicle sitting in my driveway Monday night. He gave me his business card and asked me to call him first thing Monday morning to remind him. I called Monday morning shortly after 8 am and left a very detailed message stating my name and phone number and address to drop the car off. I repeated the information twice, slowly and clearly and never received a call back, so I assumed everything was taken care of. When I returned home from being out of town late Monday night, I discovered there was no vehicle waiting for me as I was told there would be. It was extremely inconvenient to try to find a ride to work the next day on such short notice and to find a ride to take me to pick up the loaner on Tuesday. There was one polite employee who was helpful and friendly and showed me where the loaner was, Jerry Happ.
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for all you did.. above and beyond to make a customer happy.
Customer Service - 5.0/5.0 -
Once again he was always trying to make the customer happy (DYLAN)
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for doing a great job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
We have used this shop many times in the past and we have always been very satisfied that's why we keep coming back.
Repair Quality - 5.0/5.0 -
Very satisfied, my truck looks wonderful.
Customer Service - 5.0/5.0 -
Very professional and caring.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs look good
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
At this time very unlikely but I hope this will be all taken care of because I know you guys have done great work in the past I have seen it and I hope I can be taken care of in the proper way That I can absolutely recommend you and show others how good your work is
Repair Quality - 1.5/5.0 -
Hi my name is Brad Kingsley and I am not usually a complainer. I hit a deer with my jeep. In the past my son hit a deer and you guys did an awesome job fixing his jeep, so always kept in the back of my mind how good of a job you guys did. When I came back in after completion of my jeep I had to come back three times the front blinkers were not hooked up the headlights one was pointing up one was pointing down so when you guys tried to adjust them found The part holds the headlight was broke and it was brand new. I was really hoping to have the experience like my son did. My headlight still is not fixed and I’m driving around with my light shaking all over the place. I would’ve thought that after a front end collision everything on the front end would be better than new or at least as good as new. I’m sorry to be an unsatisfied customer but I don’t feel that my complaint is out of question and Would hope to have my headlight fixed soon and adjusted properly thank you
Customer Service - 3.5/5.0 -
Dylan seems to be a very nice young man. I guess wires got crossed our plans got changed on how to fix my jeep. He said something about replacing the headlights when I had him quote the job. My headlights are aftermarket so maybe they’re a little more expensive. I have my same headlights that work but the one bracket is broke and he said he was ordering a new bracket for me. I have one chrome ring on my headlight the other headlights black which is fine I can paint that. And he is working with me trying to get that part so my headlight I don’t shake like it does I just thought things were going to be on a little more on the positive side. I have nothing against Dylan he seems to be willing to help but I don’t like talking bad about anyone I would rather talk in person