Franklin Auto Body

4.7 (342reviews)
95%
8618 W Franklin Rd.,  Boise,  ID  83709
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Shop AssistantSparkles

In operation 46 years.

Franklin Auto Body is a family owned and operated business that always strive to provide top quality collision repairs coupled with outstanding customer service. We’re proud of our skilled I-CAR trained technicians and stand behind our work with a limited lifetime warranty for as long as you own the vehicle. Franklin Auto Body was founded back in 1985, with the emphasis on quality workmanship, and that is why we’ve been able to build a thriving business that has grown over the years. It all begins with our commitment to repairing every car using only strict OEM procedures. With today’s highly sophisticated vehicles with multiple computer systems including cameras and sensors throughout the car, today’s collision repairers need to possess the right knowledge, experience, tools and experience to fix every car precisely.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (342)

Likely to Recommend

Repair Quality

Customer Service

Very nice and helpful

My Experience

I’m very satisfied with my recent repair experience, my Jeep looks great. It was a good service, reasonable price, very honest technicians. I really recommend Franklin Auto Body. Thank you so much for your professional work.

My Experience

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Customer Service

Returned Clean

My Experience

??this is second question?? But I was so satisfied, I'll answer it anyway! Franklin Auto Body did a great job repairing my Honda! The replacement parts fit seamlessly. The paint perfectly matches the adjacent body areas! They worked smoothly with the 'at fault' insurance company. Wally and Trish guided me, and the car, through the repairs in helpful, professional, timely manner! Thank You!!

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My Experience

Took much longer than we expected. Work was very good

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Repair Quality

Took almost 2 weeks

Customer Service

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Repair Quality

very good work

Customer Service

The scheduler doesn't schedule very well, or the vehicle obtained some sunshine time.

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Customer Service

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Customer Service

Great from the repair all the way to the cleaning and detailing of my car

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Repair Quality

Franklin Auto Body did an excellent job repairing our car after bumping into a small tree. The front office folks were very professional and courteous. The quality of their work was excellent. I would highly recommend them.

Customer Service

Returned Clean

My Experience

Everyone was very kind and offered great explanations as to what they were doing. They did a great job and you wouldn't know I was in an accident.

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Repair Quality

Repair quality appears to be good.

Customer Service

I would have preferred better communication including status updates as repairs progressed and more advanced notice when they were completed and vehicle was ready for pickup

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Returned Clean

My Experience

It was a super easy process and my car was completed to perfection. I couldn't have asked for a better experience. It was an insurance claim and that was handled foe me as well as the rental car. Highly recommend Franklin Auto Body!

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Customer Service

Front desk was great. Was told vehicle would be done on Monday afternoon, when called to get a more precise time so I could arrange a ride could not get a call back from technician.