Franklin Auto Body

4.7 (351reviews)
95%
8618 W Franklin Rd.,  Boise,  ID  83709
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Shop AssistantSparkles

In operation 46 years.

Franklin Auto Body is a family owned and operated business that always strive to provide top quality collision repairs coupled with outstanding customer service. We’re proud of our skilled I-CAR trained technicians and stand behind our work with a limited lifetime warranty for as long as you own the vehicle. Franklin Auto Body was founded back in 1985, with the emphasis on quality workmanship, and that is why we’ve been able to build a thriving business that has grown over the years. It all begins with our commitment to repairing every car using only strict OEM procedures. With today’s highly sophisticated vehicles with multiple computer systems including cameras and sensors throughout the car, today’s collision repairers need to possess the right knowledge, experience, tools and experience to fix every car precisely.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (351)

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My Experience

Very satisfied, thank you for detailing the car as well. My son appreciated it greatly.

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Always they do a great job Everyone is so helpful and professional Thanks to Steve' for keeping me informed on the process of the work on my mini Blessings gg

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Great quality work and service

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The Franklin Team was very responsive. They kept us informed and fixed the car in a timely manner. The car looks good as new!

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I 100% would!

Repair Quality

I had a wonderful experience. The communication was clear and fast and kind. Thank you so very much for giving us such a wonderful experience!

Customer Service

Amazing!

My Experience

It took 4 months to get my car fixed!! The communication between the shop and my insurance company was excuse after excuse by both parties. Pick up the phone and take care of business!! So frustrating for the customer and nothing I could do to help things along just had to call and bug or push every other day to hopefully get my car back! After months of renting a car and $3k later and you holding my car hostage till you got paid from insurance you made me pay additional $450.00 just to get my car back on top of my $500 deductible payment. There has to be a better way of you negotiating with the insurance company, and then once you come to an agreement you fight it out with the insurance company who’s paying for what, not make the customer payfor you miscommunication and mistakes! And to make things worse there was so many things that you fixed that did not need to be and weren’t even caused by the accident. I told guy that when he first sent the bid to Allstate to take them off. So almost $13 THOUSAND dollars later more that the car is even worth it’s fixed So to say the least I’m super disappointed with my experience with this whole long drawn out mess!! Still cant believe it took 4 months to get my car fixed 🫤

My Experience

This is the 2nd time in 5+ years that we have used the services of Franklin Auto Body on our vehicles and both times the service was excellent and the quality of work outstanding. I would highly recommend Franklin Auto Body as a place to go to have your vehicle repaired. Art , Star, ID

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This is the third time we have used their service and it has always satisfied.

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Was surprised by the speed the repair was accomplished!!

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Very friendly.

Returned Clean

My Experience

You did an excellent job finding a door and matching the paint on an old car!

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My Experience

Excellent support and communication across the entire staff. Great experience. Thank you!

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They were very friendly and helpful. They called me each day to report on the progress of the repairs. They did a fantastic job on the repairs on my car.

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Did a fantastic job matching paint to my scraped up car and both fast and wonderful customer service. Highly recommend

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My Experience

Great customer service and amazing work!

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Already have recommended to co workers

Repair Quality

Amazing customer service!!! And great quality of repairs

Customer Service

Amazing people to work with

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