Frank's Auto Body
7277 N Ridge Rd,
Madison,
OH
44057
USA
In operation 33 years, 22 years at this location.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Customers say
Overall Customer Satisfaction
Customers are highly satisfied with Frank's Auto Body, praising the excellent customer service, quality of repairs, and timeliness. Many appreciate the friendly and professional staff, especially their communication throughout the repair process. The shop often completes work earlier than expected, and customers are impressed with the detailed cleaning of vehicles. The quality of repairs is consistently praised, with many noting that their vehicles look brand new after service. Customers also appreciate the shop's attention to detail and the extra effort put into cleaning both the interior and exterior of vehicles.
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Service Quality
"I am MORE then happy! Perfect paint match! You can't tell the difference of where the damage was! Thanks again WOW!"
"I feel Franks Auto Body goes above and beyond when working on my car."
"... parts and did the repairs in less time than quoted. The car looks good as new."
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"Awesome work, and customer care"
"... than origanally quoted. When I picked up my truck it looked as good as the day I picked it up. It May have even shined a little more.They did a ..."
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"Franks finshed my truck 2 weeks earlier than origanally quoted. When I picked up my truck it looked as good ..."
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"Car was ready early which was very good !"
"... employees were very helpful, they got the parts and did the repairs in less time than quoted. The car looks good as new."
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"I was told it would be ready in 3-5 days and was called when it was ready"
"It was ready earlier than stated."
"Great work and always kept me up to date on everything!"
"I received txt messages at least every other day"
"Kept me completely in the loop!"
"Excellent communication"
"Friendly people and kept me up to date on the progress of my vehicle."
Michael
(Hyundai owner)
reviewed 7/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
David
(Chevrolet owner)
reviewed 7/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Rhonda
(Buick owner)
reviewed 7/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service!! Thank you
Customer Service - 5.0/5.0 -
Amazing service
Returned Clean
Joseph
(Nissan owner)
reviewed 6/29/26
Likely to Recommend - 5.0/5.0 -
Bringing other cars to be repaired
Repair Quality - 5.0/5.0 -
Quick turnaround and car looked great!
Customer Service - 5.0/5.0 -
Kept updated on progress
Returned Clean
Sarah
(Honda owner)
reviewed 6/19/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Rachel
(Honda owner)
reviewed 6/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Lisa
(Kia owner)
reviewed 6/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Olivia
(Subaru owner)
reviewed 5/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did an amazing job on fixing my 2014 Subaru Outback..
Customer Service - 5.0/5.0
Returned Clean
Josee
(Toyota owner)
reviewed 5/11/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The service, quality, and friendliness were excellent.
Returned Clean
Zachary
(Ford owner)
reviewed 5/11/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Ron
(Honda owner)
reviewed 5/11/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great work on the parts that needed fix. Only thing is my fog light came back not working when all lights were working before I took it in
Customer Service - 4.5/5.0
Returned Clean
Steven
(RAM owner)
reviewed 5/8/26
Likely to Recommend - 5.0/5.0 -
Absolutely!
Repair Quality - 5.0/5.0 -
Was a great experience for what had to be. Howard and the staff were fantastic and the work that was done was spot on!
Customer Service - 5.0/5.0 -
Communication was great!
Returned Clean
Carol
(Hyundai owner)
reviewed 5/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They are awesome
Returned Clean
Elizabeth
(Toyota owner)
reviewed 4/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Victor
(Toyota owner)
reviewed 4/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job done
Customer Service - 5.0/5.0
Returned Clean
James
(Nissan owner)
reviewed 4/9/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very clean shop and friendly personal
Customer Service - 5.0/5.0
Returned Clean
Glenn
(Kia owner)
reviewed 4/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It looks better than it ever did before
Customer Service - 5.0/5.0
Returned Clean
Jason
(Honda owner)
reviewed 3/30/26
Likely to Recommend - 5.0/5.0 -
I had a fantastic experience with the shop and recommend them to everyone.
Repair Quality - 5.0/5.0 -
From the start Frank’ auto representatives were courteous, prompt, and thorough.
Customer Service - 5.0/5.0 -
They were courteous, kind and very helpful. Answered all of my questions with great knowledge and understanding.
Returned Clean
David
(Chevrolet owner)
reviewed 3/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks like band. Very good job.
Customer Service - 5.0/5.0
Returned Clean
Pete
(Honda owner)
reviewed 3/16/26