Frank's Auto Body
7277 N Ridge Rd,
Madison,
OH
44057
USA
In operation 33 years, 22 years at this location.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Customers say
Overall Customer Satisfaction
Customers are highly satisfied with Frank's Auto Body, praising the excellent customer service, quality of repairs, and timeliness. Many appreciate the friendly and professional staff, especially their communication throughout the repair process. The shop often completes work earlier than expected, and customers are impressed with the detailed cleaning of vehicles. The quality of repairs is consistently praised, with many noting that their vehicles look brand new after service. Customers also appreciate the shop's attention to detail and the extra effort put into cleaning both the interior and exterior of vehicles.
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Service Quality
"I am MORE then happy! Perfect paint match! You can't tell the difference of where the damage was! Thanks again WOW!"
"I feel Franks Auto Body goes above and beyond when working on my car."
"... parts and did the repairs in less time than quoted. The car looks good as new."
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"Awesome work, and customer care"
"... than origanally quoted. When I picked up my truck it looked as good as the day I picked it up. It May have even shined a little more.They did a ..."
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"Franks finshed my truck 2 weeks earlier than origanally quoted. When I picked up my truck it looked as good ..."
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"Car was ready early which was very good !"
"... employees were very helpful, they got the parts and did the repairs in less time than quoted. The car looks good as new."
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"I was told it would be ready in 3-5 days and was called when it was ready"
"It was ready earlier than stated."
"Great work and always kept me up to date on everything!"
"I received txt messages at least every other day"
"Kept me completely in the loop!"
"Excellent communication"
"Friendly people and kept me up to date on the progress of my vehicle."
Joseph
(Jeep owner)
reviewed 9/25/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
John
(GMC owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Returned Clean
Valerie
(Dodge owner)
reviewed 9/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looked beautiful and it looks like they even wiped and vacuumed the inside too.
Customer Service - 5.0/5.0 -
Everybody was very friendly.
Returned Clean
Robert
(RAM owner)
reviewed 9/12/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff has always provided me great communication, hospitality and service.
Customer Service - 5.0/5.0
Returned Clean
Michelle
(Jeep owner)
reviewed 9/2/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Thomas
(Volkswagen owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Otto
(Kia owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0 -
We tell whoever will listen that we take our cars to Franks!
Repair Quality - 5.0/5.0 -
Car came back looking like new! We spread the word that your work is top notch!
Customer Service - 5.0/5.0 -
Everyone there is very helpful and friendly. They make a bad situation more bearable!
Returned Clean
Virginia
(Chevrolet owner)
reviewed 8/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am Very pleased the way the car repairs came out. Never looks like it had a booboo !
Customer Service - 5.0/5.0
Returned Clean
Larry
(Subaru owner)
reviewed 8/17/26
Likely to Recommend - 4.5/5.0 -
Sometimes I go to CarStar based on shop availability.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Roger
(Chevrolet owner)
reviewed 8/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very polite and helpful. They got me back into my truck within a week. I would definitely recommend to others
Customer Service - 5.0/5.0 -
Very helpful
Returned Clean
Michael
(Hyundai owner)
reviewed 7/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
David
(Chevrolet owner)
reviewed 7/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Rhonda
(Buick owner)
reviewed 7/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service!! Thank you
Customer Service - 5.0/5.0 -
Amazing service
Returned Clean
Joseph
(Nissan owner)
reviewed 6/29/26
Likely to Recommend - 5.0/5.0 -
Bringing other cars to be repaired
Repair Quality - 5.0/5.0 -
Quick turnaround and car looked great!
Customer Service - 5.0/5.0 -
Kept updated on progress
Returned Clean
Sarah
(Honda owner)
reviewed 6/19/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Rachel
(Honda owner)
reviewed 6/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Lisa
(Kia owner)
reviewed 6/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Olivia
(Subaru owner)
reviewed 5/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did an amazing job on fixing my 2014 Subaru Outback..
Customer Service - 5.0/5.0
Returned Clean
Josee
(Toyota owner)
reviewed 5/11/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The service, quality, and friendliness were excellent.
Returned Clean
Zachary
(Ford owner)
reviewed 5/11/26