Frank's Auto Collision North

4.9 (1,985reviews)
98%
1510 Avenida De La Estrella,  San Clemente,  CA  92672

In operation 46 years.

We have earned a reputation over the last twenty plus years for being an honest dependable body shop and a leader in the field of auto collision repair. We will help you with getting your claim processed in a timely manor. We excel at the following repairs: Minor and major collision repairs, uni-body and conventional frame repair, repainting, paint touch up for scratches and dings. We also replacement of all manufacturer's original equipment parts, such as headlamps, tail lights, grills, mirrors, moldings, handles, wheels, etc. Call us with any questions about our quality auto repair. We have been family owned and operated since 1980 and we have been serving San Clemente and Orange County since 1969.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru

Reviews (1,985)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, professionalism, and outstanding repair work. Many highlight that their vehicles were returned looking better than before, with several noting pristine detailing inside and out. Communication throughout the repair process is a standout strength, with customers appreciating regular updates via calls and texts. Timeliness is largely commended, with numerous repairs completed ahead of schedule. A few customers noted areas for improvement directly from their experiences, including occasional delays, minor rework needs, and isolated organizational concerns during vehicle pick-up.
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"I couldnt have received any better service from any other repair facility. From start to finish, ..." Read more
"... the damage from my accident. Happy to admit that the car looks BETTER than before the accident." Read more
"... Auto did an incredible job with my truck repair. First class service and top notch work." Read more
"The team is a pleasure to work with but we will need to re-do the work because of a dent established ..." Read more
"pant job 10 body work 4 i need to come back after not having my car for 3 weeks to get some body ..." Read more
"They know what they are doing! Communication-10…quality of work-10…coating used-10…ease of doing business-10"
"They are great with all communication with us even down to the smallest detail."
"excellent work. they kept me in the loop during the repairs. so courteous so professional"
"Customer service is the best they kept me updated on the progress of my car"
"Great communication, friendly staff, end result awesome!"

Likely to Recommend

I already have!

Repair Quality

I am so glad I chose Frank’s! After my insurance agent suggested I pay for my own repair because a claim would probably raise my insurance rate more than the repair cost, I got FIVE estimates. Frank’s was not the cheapest, but it was thousands lower than 2 others… and they did an awesome job!

Customer Service

Ashley in the office was so helpful, but Manager Jeremy the Manager was awesome. He knew I was embarrassed by my single car accident and was so encouraging that the job would be done right.

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Repair Quality

My wife and I have had to bring our 2023 Subaru forester to Franks collision center twice. The first time was for severe damage. After I got run off the road at a hairpin turn up in Mammoth Lakes because deer were blocking the road. It required a frame straightening which, if not for the new frame straightening machine we would have had to total it. The general manager Jeremy was commendable. about using this very specialized equipment and explaining the whole process to us. He mentioned it took weeks of training to know how to use it. He was able to make a loaner car available to us and kept us abreast of the process regularly. Jeremy was very easy to talk to and explained the situation very clearly at all times and we really appreciate his professionalism. For the amount of damage done, we felt it was very timely completed indeed. We just took a car back in there recently without hesitation when somebody backed into our passenger side rear panel... Thank god for AAA. He also got the repair done in timely manner. I have recommended frank's collision center oftenand will continue to do so. Special shout out to Ashley also, very personable and competent handling insurance et. Cetera.

Customer Service

See previous comments

Likely to Recommend

Frank’s is the best. Everyone is awesome and super knowledgeable.

Repair Quality

Jeremy was a wizard! He fixed my car up sooo well you can’t even tell it was damaged! Was very attentive and updated me any chance he could on the ETA of repair. Replaced everything amazingly and it works perfect! 10/10 service:))

Customer Service

Jeremy was the best! So nice and attentive to all my needs. I felt MORE than taken care of and never worried about my car at all! He was proud of his work and I was very impressed!!

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Great communication and quality work.

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My Experience

Great job!

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Repair Quality

Thank you so much! For the really beautiful work with my car … the ease of going through it was no problem at all too I truly appreciate all your help and work!

Customer Service

Thank you so much!! Love ❤️ the beautiful work!

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I would absolutely recommend them to anyone needing bodywork.

Repair Quality

I took my son’s Tacoma to Frank’s Auto Body and was really happy with the experience. Everything was easy and quick, they kept me updated, and the work came out great. I’d definitely use them again.

Customer Service

I took my son’s Tacoma to Frank’s Auto Body and was really happy with the experience. Everything was easy and quick, they kept me updated, and the work came out great. I’d definitely use them again.

My Experience

Very professional. Kept me informed bout repair status throughout the entire time. Very happy customer. Highly recommend this local business.

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The team is a pleasure to work with but we will need to re-do the work because of a dent established at the end of installation. There was also a scratch that occurred during repair that was covered with touch up paint that will have to be addressed as well. Grateful that the team offered to schedule and comp these fixes at a later date. Thx

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The value and the work was good but I would warn people to expect some disorganization on the part of Jeremy. While he may be great with cars, he clearly lacks organizational skills and leans heavily on Ashley for that. Ashley does a great job but she is one person in a very busy shop.

Repair Quality

Customer Service

The pick up experience was a bit off. The office manager was left alone on a Friday night. Several customers were told to come at 5 pm to pick up vehicles. Jeremy had left and taken keys for one of the vehicles. Other vehicles didn’t seem to be ready or couldn’t be located. The office manager was trying to manage everything by herself and clearly should have been off work at 5:00 pm. She remained professional but the situation itself was not professional and she should not have been left alone to manage all of those customers after hours.

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This is my Google review: I loved everything about my experience here. I'm so glad my insurance company (Mercury Ins) works with them. Ashley first helped me over the phone when I made my appointment and answered all of my questions about insurance and the process. Then Jeremy helped me after I dropped off my vehicle, and he went above and beyond my expectations. He kept me updated every step of the way, including details about the repair process and how long my vehicle would be in the shop. Both Ashley and Jeremy were kind, caring, and helpful from beginning to end. The shop did a fantastic job repairing my vehicle too, it looks great!! It’s so nice to be treated so well when you’re already feeling anxious and overwhelmed by the stress of having your vehicle repaired. Thank you guys so much 🙂💙🙏

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I more than happy with the work that was done on my car. 10/10 !

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Congenial, professional, detailed and complete.

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