Frank's Auto Collision

4.9 (1,490reviews)
97%
2101 S El Camino Real,  San Clemente,  CA  92672
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Shop AssistantSparkles

In operation 46 years.

We have earned a reputation over the last twenty plus years for being an honest dependable body shop and a leader in the field of auto collision repair. We will help you with getting your claim processed in a timely manor. We excel at the following repairs: Minor and major collision repairs, uni-body and conventional frame repair, repainting, paint touch up for scratches and dings. We also replacement of all manufacturer's original equipment parts, such as headlamps, tail lights, grills, mirrors, moldings, handles, wheels, etc. Call us with any questions about our quality auto repair. We have been family owned and operated since 1980 and we have been serving San Clemente and Orange County since 1969.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,490)

Likely to Recommend

Repair Quality

Frank’s kept me abreast of the progress on my car. My car looks great!

Customer Service

Likely to Recommend

Very likely. The job is great!

Repair Quality

The service and help was fabulous

Customer Service

The service and help were fabulous

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Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Fernando the contact was great. But the repair job, had to send the car back because there were 3 major issues still wrong with the car the first time they said it was "ready".

Customer Service

Fernando was excellent

Returned Clean

Likely to Recommend

Repair Quality

There was some car body misalignment issues when we picked up our car

Customer Service

Likely to Recommend

What they tell you when they give you the bid is exactly what you end up with no games

Repair Quality

Had a new bumper installed, but the paint didn’t quite match the original on the car had to take it back I haven’t gotten it back yet

Customer Service

When I took the truck back and sales person could see that the paint didn’t match the original and said no problem I’ll take care of it

Returned Clean

Likely to Recommend

Repair Quality

They are very nice and professional and the work was done beautifully. They did take 2 times as long as I was originally quoted, which was disappointing. I was told 5-6 days, but they had my car for a full 2 weeks. This was critical for me as I do use my car for work. It was definitely an inconvenience for my whole family as we had to juggle cars for an extra week.

Customer Service

Returned Clean

Likely to Recommend

You guys are the best

Repair Quality

You guys did amazing job

Customer Service

Angel is the best and the lady I'm sorry I don't remember her name was amazing too

Returned Clean

Likely to Recommend

Repair Quality

Excellent service

Customer Service

Excellent

Returned Clean

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Repair Quality

Customer Service

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I would recommend

Repair Quality

Looks good

Customer Service

Fernando was excellent, he made it a lot easier for me

Returned Clean

Likely to Recommend

Repair Quality

They are excellent to work with. Diligent and communicate updates timely.

Customer Service

Likely to Recommend

Good job

Repair Quality

Will recommend you to anybody , you did a good job, people are very nice , my car look like new. Love it, more power to the business🙏🏻❤️🥰😘

Customer Service

Very courteous, nice guys🙏🏻❤️

Likely to Recommend

Repair Quality

Customer Service

Great service! Satisfied with their work and easy to communicate with!

Returned Clean

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Repair Quality

Great work! Angel took great care of us. Highly recommended

Customer Service

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Repair Quality

Customer Service

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Likely to Recommend

I was very lucky to have discovered Frank’s Collision Shop.

Repair Quality

Frank’s Collision services were all anyone could wish for. Besides the bodywork being perfect the courtesy was exemplary.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The work done was excellent. The customer service was pretty good. There was a disconnect between what I was told to expect at the dealership, and what transpired at the Auto Body shop. I was told at the dealership that it could be done in one week. It took two weeks. I was told I could rent a car through Enterprise for $20/day. It was $42/day. None of that is a big deal, but it’s better not to over promise up front and disappoint.

Customer Service

Everyone was very nice. I missed a call by one of the staff at Frank’s Auto Body, but I called right back. I was told the rep was busy and he’d call back. It was in regard to a small dent. I never got a call back.

Returned Clean