Frank's Collision - Liberty

4.9 (91reviews)
98%
1625 Highway 90,  Liberty,  TX  77575

In operation 23 years.

Established in 2003, Frank's Collision Repair works hard every day to provide exceptional collision repair work and customer service. We work with dozens of insurance companies, and we provide free estimates to ensure you always receive a fair deal. Please call us today with any questions, or to schedule a free estimate. Have questions about working with an insurance company? We are happy to explain the repair and claim process, so contact us now!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (91)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with staff being described as friendly, professional, and accommodating. The quality of repairs receives outstanding feedback, with vehicles looking brand new and work completed to perfection. Communication stands out as a major strength, with regular updates via text, email, and calls keeping customers informed throughout the repair process. Timeliness exceeds expectations, with many repairs completed days or even weeks ahead of schedule. Additional services like vehicle detailing and cleaning are frequently mentioned as pleasant surprises that enhance the overall experience.
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"Franks Collision offers the best in customer care. Highly recommended!"
"The repair is beautiful! Couldn't ask for a better job."
"Awesome job getting it fixed quickly with no drama."
"They did a really good job! My car looks almost brand new!"
"... a great job, we're friendly and professional, and even got the car back early." Read more
"4 days earlier than promised! 👌"
"It was ready a week before the projected ready time!"
"It was ready several days before estimated date of completion"
"It was ready before the estimated time"
"The ladies upfront keep me informed throughout the entire process via text messages, emails and a URL that provided a status tracker."
"They called , and text with updates. Very helpful on everything. Amazing customer service"
"Great company! Kept me informed the whole process!!"
"Received text mssgs. daily on their progress."
"I was informed every step of the process from drop off to release, office staff is very helpful and friendly."

My Experience

They were all curious and done what they said is gonna do in a timely manner very professional

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Quick, friendly service. Great job!

Likely to Recommend

I’ve heard good things and now I’ve experienced them. Will use again in the future.

Repair Quality

Great job, quick turnaround. Thank you!

Customer Service

Very friendly customer service! Thank you!

Returned Clean

My Experience

Very pleased. Super friendly staff.

Likely to Recommend

Repair Quality

Completely satisfied.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Ms.Phyllis was very nice,friendly and very knowledgeable about what was needed to be repaired. other helping get everything I needed done.

Returned Clean

My Experience

Professional staff took care of my needs from start to finish.

My Experience

You did a good job

My Experience

Thank you for getting this vehicle fixed in a timely manner. This vehicle is used for emergency service and is needed in our fleet . We are very happy to get it back so soon. Thank you very much.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Everyone was very professional and at the same time very friendly. I will recommend Frank’s to my friends.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They was quick and it came back great

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

If you are a local around Liberty Tx and are in need of vehicle body repairs and don’t feel like traveling to Beaumont, Baytown or Houston, Franks in Liberty is a solid option.

Repair Quality

Customer Service

The ladies upfront were very customer friendly.

Returned Clean

Likely to Recommend

The staff was great

Repair Quality

They did amazing job

Customer Service

They called , and text with updates. Very helpful on everything. Amazing customer service

Returned Clean

Likely to Recommend

Repair Quality

They took care of everything perfectly for our issue!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My car looks great.

Customer Service

Employees were kind and helpful.

Returned Clean

My Experience

They did a great job, we're friendly and professional, and even got the car back early.

Likely to Recommend

Great shop

Repair Quality

Awesome job getting it fixed quickly with no drama.

Customer Service

Friendly and professional

Returned Clean