Frank's Collision - Liberty

4.9 (94reviews)
98%
1625 Highway 90,  Liberty,  TX  77575

In operation 23 years.

Established in 2003, Frank's Collision Repair works hard every day to provide exceptional collision repair work and customer service. We work with dozens of insurance companies, and we provide free estimates to ensure you always receive a fair deal. Please call us today with any questions, or to schedule a free estimate. Have questions about working with an insurance company? We are happy to explain the repair and claim process, so contact us now!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (94)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, professional and friendly staff, and high-quality repairs that often leave vehicles looking brand new. Many highlight the thorough communication throughout the repair process, including text and email updates, ensuring customers felt informed at every stage. Timeliness is a standout strength, with numerous customers noting their vehicles were completed ahead of schedule. The added touch of returning vehicles cleaned and detailed inside and out was frequently mentioned as a delightful surprise. A few customers noted areas for improvement, such as occasional miscommunication regarding parts compatibility and delays exceeding initial estimates, but the overwhelming majority expressed strong satisfaction and willingness to recommend the shop.
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"Franks Collision offers the best in customer care. Highly recommended!"
"The repair is beautiful! Couldn't ask for a better job."
"My vehicle is veering to the right it feels dangerous to drive it, I went and talked to you guys and didn't help me, ..." Read more
"4 days earlier than promised! 👌"
"Thank you for getting this vehicle fixed in a timely manner. This vehicle is used for emergency service and is ..." Read more
"It was ready before the estimated time"
"... a great job, we're friendly and professional, and even got the car back early." Read more
"They told me it was going to be ready In a week and they keep my vehicle morer than 3 weeks"
"The ladies upfront keep me informed throughout the entire process via text messages, emails and a URL that provided a status tracker."
"I was informed every step of the process from drop off to release, office staff is very helpful and friendly."
"Miscommunication between a part that wasnt compatible for my vehicle"
"Great customer service and great time line with professional work!"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My truck was so nice and it was ready exactly at the time they say

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Repair Quality

Customer Service

Returned Clean

My Experience

They were all curious and done what they said is gonna do in a timely manner very professional

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Repair Quality

Customer Service

Returned Clean

My Experience

Quick, friendly service. Great job!

Likely to Recommend

I’ve heard good things and now I’ve experienced them. Will use again in the future.

Repair Quality

Great job, quick turnaround. Thank you!

Customer Service

Very friendly customer service! Thank you!

Returned Clean

My Experience

Very pleased. Super friendly staff.

Likely to Recommend

Repair Quality

Completely satisfied.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Ms.Phyllis was very nice,friendly and very knowledgeable about what was needed to be repaired. other helping get everything I needed done.

Returned Clean

My Experience

Professional staff took care of my needs from start to finish.

My Experience

You did a good job

My Experience

Thank you for getting this vehicle fixed in a timely manner. This vehicle is used for emergency service and is needed in our fleet . We are very happy to get it back so soon. Thank you very much.

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Everyone was very professional and at the same time very friendly. I will recommend Frank’s to my friends.

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Repair Quality

Customer Service

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Repair Quality

They was quick and it came back great

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

If you are a local around Liberty Tx and are in need of vehicle body repairs and don’t feel like traveling to Beaumont, Baytown or Houston, Franks in Liberty is a solid option.

Repair Quality

Customer Service

The ladies upfront were very customer friendly.

Returned Clean

Likely to Recommend

The staff was great

Repair Quality

They did amazing job

Customer Service

They called , and text with updates. Very helpful on everything. Amazing customer service

Returned Clean

Likely to Recommend

Repair Quality

They took care of everything perfectly for our issue!!

Customer Service

Returned Clean