Freeman Collision Center

4.9 (386reviews)

98%

(707) 542-2349

2828 Dowd Drive, Santa Rosa, CA 95407

98%

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2828 Dowd Drive
Santa Rosa, CA 95407

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About Freeman Collision Center

See Photos

2828 Dowd Drive
Santa Rosa, CA 95407

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Freeman Collision Center is proud to be the only Certified Collision Center in Northern California on both Toyota and Lexus vehicles. We are even more proud that we are fully equipped and have highly trained technicians to repair all makes and model vehicles. Our ongoing training with yearly manufacturer inspections ensure our repair processes are consistent and top of the line. The Freeman dealership has been in Sonoma County since 1963 with the opening of Freeman Toyota. We are located in the heart of the wine country and are proud of our ongoing efforts to offer excellent service in our area. From the moment you walk into our showrooms, you will know our commitment to customer service is second to none. We strive to make your experience with the Freeman dealership a good one - for the life of your vehicle. Whether you are purchasing, servicing or in need of collision repairs, you have come to the right place.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:00 pm
Tue	7:30 am - 5:00 pm
Wed	7:30 am - 5:00 pm
Thu	7:30 am - 5:00 pm
Fri	7:30 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

Alfa Romeo

Cadillac CT6

Chrysler

Corvette C8

Dodge

Fiat

Ford

Genesis

GM Electric Vehicles

Honda

Hyundai

I-Car

Infiniti

Jeep

Kia

Lexus Certified

Lucid

Mercedes-Benz

Nissan

Ram

Rivian Passenger – R1T/R1S

Scion

Toyota

Call

Website

Reviews (386)

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Rating

377 Customers Rated

5 Stars

88.6% Complete

(342)
4 Stars

5.4% Complete

(21)
3 Stars

0.8% Complete

(3)
2 Stars

0.8% Complete

(3)
1 Star

0.3% Complete

(1)
< 1 Star

1.8% Complete

(7)

Customers say

Overall Customer Satisfaction

Customers are highly satisfied with the repair shop's service. They praise the excellent customer service, quality of repairs, and timeliness. Many customers appreciate the efficient communication and updates provided throughout the repair process. The shop is commended for its professionalism, friendliness, and attention to detail. Some customers noted that their vehicles were returned cleaner than expected. While most experiences were positive, a few customers mentioned issues with communication or longer-than-expected repair times, suggesting minor areas for improvement.

Select to learn more

Service Quality
Timeliness
Communication

"The repair is exceptional, truly excellent. I could not be more satisfied!"

"... car back looking 100% better than I took it in as. Work looks amazing. Got my car back in a timely matter and I appreciate that. Thank you." Read more

"Very courteous customer service. Quick repairs and streamline process."

"They did a great job and gave me updates on when my vehicle would be done."

"4th car fixed here good quality work,great communication, easy to deal with."

"It was ready within 6 days which took me by surprise. It was nice it was ready before Thanksgiving."

"Additional damage was discovered when I brought it in for the repair work, and it was ready when ..." Read more

"They had my vehicle done at the time they said it would be ready to pick up."

"Delivered on time."

"Ready earlier than expected."

"Great updates,good communication."

"They kept me updated on the progress of repairs."

"Communication is very efficient"

"Very informative."

"I appreciated the update calls"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication