Freeman Collision Center

4.9 (394reviews)
97%
2828 Dowd Drive,  Santa Rosa,  CA  95407

Freeman Collision Center is proud to be the only Certified Collision Center in Northern California on both Toyota and Lexus vehicles. We are even more proud that we are fully equipped and have highly trained technicians to repair all makes and model vehicles. Our ongoing training with yearly manufacturer inspections ensure our repair processes are consistent and top of the line. The Freeman dealership has been in Sonoma County since 1963 with the opening of Freeman Toyota. We are located in the heart of the wine country and are proud of our ongoing efforts to offer excellent service in our area. From the moment you walk into our showrooms, you will know our commitment to customer service is second to none. We strive to make your experience with the Freeman dealership a good one - for the life of your vehicle. Whether you are purchasing, servicing or in need of collision repairs, you have come to the right place.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Alfa Romeo
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
Genesis
GM
GM Electric Vehicles
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Lexus Certified
Lucid
Mercedes-Benz
Nissan
Ram
Rivian Passenger – R1T/R1S
Scion
Toyota

Reviews (394)

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Returned Clean

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Repair Quality

Car looks wonderful!

Customer Service

Courteous and helpful staff.

Returned Clean

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Returned Clean

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Detailed quality work and Lexus warranty important

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Great quality and prompt service

Customer Service

Returned Clean

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Repair Quality

My car was delivered in the rain with a warning light on about low tire pressure. My friend who drove the car is 75 & was very nervous. Also some logo decals weren’t replaced and I was told they would be as they were part of a part that was replaced!

Customer Service

Returned Clean

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Returned Clean

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Customer Service

Rep.. kept in communication as to progress, and was helpful.

My Experience

Satisfied except for the delay in the arrival of the part which resulted in our need to rent a car for a couple of days.

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Repair Quality

Excellent customer service!

Customer Service

My Experience

When I received my car I found the the hood on the passenger right hand side was not flush with the rest of the car as it should be, as well my passenger window worked perfectly fine when I brought my vehicle in but is not working now. I spoke with Nick Klause who was helpful, about the hood and he said we would discuss setting up a time to get it fixed next week. but this is unprofessional as a business to not have caught this in the first place and cause more of a hassle on my end.

Likely to Recommend

Anytime a customer has to go back to get something fixed that should have been fixed in the first place it's hard to want to recommend, compensation for my time and energy spent to get my car retaken care of would be high motivation to recommend this business to friends.

Repair Quality

Part of my hood that was worked on was not flush with the rest of the car like its suppose to be

Customer Service

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My Experience

Adjusted went above and beyond... Very friendly staff! Very satisfied.

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