Freeman Collision Center
Freeman Collision Center is proud to be the only Certified Collision Center in Northern California on both Toyota and Lexus vehicles. We are even more proud that we are fully equipped and have highly trained technicians to repair all makes and model vehicles. Our ongoing training with yearly manufacturer inspections ensure our repair processes are consistent and top of the line. The Freeman dealership has been in Sonoma County since 1963 with the opening of Freeman Toyota. We are located in the heart of the wine country and are proud of our ongoing efforts to offer excellent service in our area. From the moment you walk into our showrooms, you will know our commitment to customer service is second to none. We strive to make your experience with the Freeman dealership a good one - for the life of your vehicle. Whether you are purchasing, servicing or in need of collision repairs, you have come to the right place.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
The service ruined the experience of having a good repair job. I still do not have my screen working, and will probably have to take time off from work for a second time to get this handled. The phone has not worked so far.
Repair Quality - 3.5/5.0 -
The repair was completed in an acceptable amount of time and to a replacement level of almost new.
Customer Service - 0.5/5.0 -
I was treated horribly when I asked for help. I was in the middle of receiving help and pointed out one of the service technicians had his foot on the paint of the door frame grinding his foot into the paint, to please be mindful because I had had that repainted due to another technician doing the same thing. The other service supervisor barked at me don't throw rocks at us or we won't help you. This upset me so much I walked away because it made me cry. So I don't lose my temper when people are disrespectful to me, I just walk away. I paid for a service and was treated terribly. I do not think a 1 is proper. I will give a 0 for that. Ricardo told me he would be calling me Friday. Today is Monday and I did not receive the call as told. Now I have received this survey. So now I can say that every time I have had any work done on my car, either body work, or service work. I have had to return once or twice. I have been back twice since last Monday and do not have my screen working from having body work done. I picked it up last Monday so today is day 9 without my GPS, music, or any other functions working in my car, because the screen is locked with a code from the dealership. This is bad.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Fantastic service