Freeman Motor Company

126reviews
4841 SW Macadam Ave,  Portland,  OR  97239

In operation 16 years, 12 years at this location.

The Freeman Auto family has been around since 1990. We provide a one-stop auto experience, from the start of owning a car, keeping it maintained, and getting it back on the road after an accident. Because we offer the highest level of customer service, communication, and quality, we have been able to maintain decades of positive customer relationships. Freeman Auto Body has a team of certified professionals committed to delivering quality and service to all our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru
Tesla

Reviews (126)

Likely to Recommend

Repair Quality

Good communication, timely repair. All looks good

Customer Service

Good communication, timely repair. All looks good

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

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Repair Quality

Customer Service

No notice was given when my vehicle was not going to be finished by the estimated date. I called in on due date and was told I would get a call back later that afternoon. Call back did not happen and I had to call back on Monday to get status. I understand delays happen which is fine, but timely notification can help us plan around not having our main vehicle.

Likely to Recommend

Absolutely! much faster service than any other shop

Repair Quality

Tosha was fantastic to work with. Quick Service. whole process was smooth.

Customer Service

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Repair Quality

Customer Service

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I have recommended them on Facebook

Repair Quality

The car was there several weeks waiting for a part.

Customer Service

The repair was delayed and no one ever reached out to update, I had to keep asking what’s going on

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Repair Quality

Fast, clean. Attention to detail

Customer Service

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Repair Quality

Outstanding customer service.

Customer Service

Outstanding customer service.

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Repair Quality

Customer Service

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Repair Quality

I often had to reach out for updates but I always got a very quick response which was great.

Customer Service

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A little confusing on how to get to the garage.

Repair Quality

Customer Service

Professional and completed the repair in a timely fashion. There was a mix up of where I was to be dropped off to pick up the rental car.

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Likely to Recommend

I would recommend but mention short comings

Repair Quality

Had to go back to the shop to rebuff. The repair does not look fully flush with the body

Customer Service

Customer service was excellent

Likely to Recommend

Repair Quality

Terrific

Customer Service

Great had some specific request which were met

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My Experience

Maija is great! Always pleased with my Freeman experience

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Repair Quality

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Repair Quality

Looks great!

Customer Service

Joe was very, very helpful!!! I was somewhat lost with the system around my insurance company. Joe patiently explained and guided me through the process.

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Likely to Recommend

Repair Quality

I’m happy with how the paint on on the passenger side door matches the rest of the car. However, even after taking my car back to get the handle to work and open the door, it does not. Even worse, when you lower the passenger side window all the way down, the door unlocks and has flown open!

Customer Service

I appreciate how quickly you took the car in. However I can’t believe you would let a car leave the lot when the door handle does not work and the door flys open when you lower the window all of the way down!