Frontier Collision Ltd

4.8 (804reviews)

97%

(516) 483-6570

174 N. Franklin, Hempstead, NY 11550

97%

174 N. Franklin
Hempstead, NY 11550

Get Directions Website Email

Schedule an appointment at Frontier Collision Ltd

Book Appointment

About Frontier Collision Ltd

174 N. Franklin
Hempstead, NY 11550

Get Directions Website Email

Schedule an appointment at Frontier Collision Ltd

Book Appointment

In operation 17 years, 16 years at this location.

Frontier Collision is a family owned and operated auto repair shop offering 24 hour tow service that has been serving the local community for over 40 years. Our goal is to make the repair process of your vehicle as convenient as possible. We understand that having an auto accident can be traumatic at times. At Frontier Collision we make it easy and as convenient as possible. Our friendly staff will help you report the claim to your insurance company and offer you the best options available. Our state of the art facility offers the industries best equipment and knowledgeable trained staff. We offer our customers in house rental cars and we are direct repair shop for many insurance companies. We have the ability to service over 300 customers per month with our day and night shifts as well as offer a lifetime warranty with all our repairs. Nobody beats our price, quality and service.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

Chinese

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 5:30 pm
Sat	8:00 am - 12:30 pm

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (804)

Sort By:
Newest
Rating

777 Customers Rated

5 Stars

75.6% Complete

(608)
4 Stars

13.6% Complete

(109)
3 Stars

1.6% Complete

(13)
2 Stars

2.1% Complete

(17)
1 Star

0.6% Complete

(5)
< 1 Star

3.1% Complete

(25)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its high-quality repairs, with many noting their vehicles looked brand new upon return. The team receives strong recognition for professionalism, friendliness, and attentiveness throughout the repair process. Timeliness is frequently highlighted, with several customers noting their vehicles were ready on or ahead of schedule. Communication is largely appreciated, with customers valuing regular updates and prompt responses. A few customers noted areas for improvement, including inconsistent communication updates, minor alignment issues not completed as promised, and one instance of a bumper fitment concern attributed to insurance-approved parts. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness

"... entire process. I felt completely at ease knowing the repairs were in good hands. My Ram truck looks brand new, and I am very happy with the results." Read more

"... stress-free. What stood out to me the most was the quality of the work. My vehicle looks amazing and you can tell the repairs were done with care ..." Read more

"Excellent job on the repairs to the rear bumper, literally immaculate. It looks even better than it did before being hit."

"Great work, customer satisfaction driven group of professionals; a business I can refer to others without reservation."

"... the quality of work that frontier did on my truck. Top of the line craftsmanship Im 110% satisfied." Read more

"It was ready at the time they estimated."

"... given for picking up my repaired vehicle was the exact date they called me to come pick it up." Read more

"Really quick an easy process, got my car back sooner than I expected."

"Excellent service! Everything was done on time and the car looks great!"

"repair completed in less time than expected"

Service Quality
Timeliness

Service Quality
Timeliness

"... entire process. I felt completely at ease knowing the repairs were in good hands. My Ram truck looks brand new, and I am very happy with the results." Read more

"... stress-free. What stood out to me the most was the quality of the work. My vehicle looks amazing and you can tell the repairs were done with care ..." Read more

"Excellent job on the repairs to the rear bumper, literally immaculate. It looks even better than it did before being hit."

"Great work, customer satisfaction driven group of professionals; a business I can refer to others without reservation."

"... the quality of work that frontier did on my truck. Top of the line craftsmanship Im 110% satisfied." Read more

"It was ready at the time they estimated."

"... given for picking up my repaired vehicle was the exact date they called me to come pick it up." Read more

"Really quick an easy process, got my car back sooner than I expected."

"Excellent service! Everything was done on time and the car looks great!"

"repair completed in less time than expected"

Charles (Toyota owner) reviewed 7/27/26

From start to finish the whole team was kind and very informative about what my vehicle needed and when it would be done. A pleasure to work with

Martin (Toyota owner) reviewed 7/20/26

The finished product looks amazing!!! I'd certainly recommend your services to anyone whom is in need.

Very professional

Great work would totally reccomend...

EXCELLENT

Harjinder (Ford owner) reviewed 7/20/26

Brian (Nissan owner) reviewed 7/13/26

Sarabjit (Toyota owner) reviewed 7/13/26

Great service

Great Service

Great

Frances (Hyundai owner) reviewed 7/9/26

Everyone was very polite and prompt service especially Blake Thank you

Excellent service

Mariann (Hyundai owner) reviewed 7/6/26

Ben and the crew at frontier collision have always been there for my every need throughout the years. They have never disappointed me I always recommend Ben and the crew to anyone n everyone I know that needs body work done. They helped me get my car to shop got me into a rental followed thru with insurance companies and repaired my car within the stated time frame told. If u need bodywork done on ur vehicle don't go to anyone else they will help with all ur needs. Thanks Ben, Rachel, Bobby, Andy and the other receptionist that I forgot her name for all ur help as always

Sharleene (Nissan owner) reviewed 7/2/26

I wasn't satisfied that the bumper didn't line up. When spoke to the young man, he explained that the insurance only approve off the market bumper (cheap quality) or because there was a dent above the area. That answer doesn't sit well with me

Arthur (Mercedes-Benz owner) reviewed 6/29/26

Julie (Mazda owner) reviewed 6/29/26

Definitely.!

My car feels like a new car 🚗 So grateful and you even cleaned inside and out Thank you.

Very nice and friendly staff I would definitely recommend.

Carmen (Infiniti owner) reviewed 6/25/26

Roseann (Toyota owner) reviewed 6/23/26

Laurent (Hyundai owner) reviewed 6/22/26

Brenda (Honda owner) reviewed 6/19/26

Excelente servicio

Ari (Chevrolet owner) reviewed 6/18/26

Tammy (Jeep owner) reviewed 6/15/26

They are friendly and courteous. They show care in their work.

Car looks great

Friendly and courteous

A (Toyota owner) reviewed 6/15/26

You are the only repair shop for my vehicles

Excellent service! Highly recommended

Everyone is nice and easy to talk to

Jennifer (Mazda owner) reviewed 6/10/26

Positive experience with the shop and will highly recommend

Great service experience

Very helpful and responsive

Marc (Toyota owner) reviewed 6/8/26

Jevani (Honda owner) reviewed 6/4/26

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view more shops in: Hempstead | 11550

Normally it's not possible for an auto body shop to provide an accurate estimate over the phone because they will need to inspect the vehicle for hidden structural damage.

Frontier Collision Ltd

Schedule an appointment at Frontier Collision Ltd

About Frontier Collision Ltd

Schedule an appointment at Frontier Collision Ltd

Reviews (804)

777 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 4.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -