Frontier Collision Ltd

4.8 (806reviews)
97%
174 N. Franklin,  Hempstead,  NY  11550

In operation 17 years, 16 years at this location.

Frontier Collision is a family owned and operated auto repair shop offering 24 hour tow service that has been serving the local community for over 40 years. Our goal is to make the repair process of your vehicle as convenient as possible. We understand that having an auto accident can be traumatic at times. At Frontier Collision we make it easy and as convenient as possible. Our friendly staff will help you report the claim to your insurance company and offer you the best options available. Our state of the art facility offers the industries best equipment and knowledgeable trained staff. We offer our customers in house rental cars and we are direct repair shop for many insurance companies. We have the ability to service over 300 customers per month with our day and night shifts as well as offer a lifetime warranty with all our repairs. Nobody beats our price, quality and service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Chinese
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:30 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (806)

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My parents suggested another company that was not able to service me as quickly as Frontier and I would definitely recommend Frontier over the company they would have chosen.

Repair Quality

The repair quality was impeccable and immaculate. It does not appear that Frontier Collision skimped on any part and acquired the best they could with the estimate they provided/were allowed.

Customer Service

Frontier allowed me to book the day after the car accident,put me in a loaner so I could return home to DC immediately. They also gave me the time to return to NY in a time frame best suited to my work schedule. Staff was always friendly and did the very best to accommodate my needs as an out of towner.

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Completely satisfied

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I had to return to this repair shop twice since they called me to pick up the vehicle. When I initially picked up the vehicle, I was informed that it was re-inspected by Geico?s representative to ensure the repairs were completed properly and was given the Lifetime Warrantee. After picking up the vehicle, the spare tire was allegedly not tightened as it should be which is odd since I was told it was re-inspected. How well was the car inspected if the spare tire was not bolted in? After I brought the vehicle back to have same tightened, I noticed there were still scratches in the rear of the vehicle which were causally related to the accident. Additionally, my vehicle was a brand new car (2015 with only 1000 miles at the time) and I was given an aftermarket part, which I was told it was Geico's policy to do same. I also do not feel that the car drives/sounds the same anymore, which is a shame because I just leased the vehicle at the end of last year. I am very dissatisfied with the work conducted by this repair facility and would never return nor recommend anyone to go there, unless it was for Enterprise.

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They are very efficient

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They are always very professional, cooperative and helpful

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Awsome workmanship!

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Warm, friendly, extremely customer service oriented!!

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