Frontier Collision Ltd

4.8 (806reviews)
97%
174 N. Franklin,  Hempstead,  NY  11550

In operation 17 years, 16 years at this location.

Frontier Collision is a family owned and operated auto repair shop offering 24 hour tow service that has been serving the local community for over 40 years. Our goal is to make the repair process of your vehicle as convenient as possible. We understand that having an auto accident can be traumatic at times. At Frontier Collision we make it easy and as convenient as possible. Our friendly staff will help you report the claim to your insurance company and offer you the best options available. Our state of the art facility offers the industries best equipment and knowledgeable trained staff. We offer our customers in house rental cars and we are direct repair shop for many insurance companies. We have the ability to service over 300 customers per month with our day and night shifts as well as offer a lifetime warranty with all our repairs. Nobody beats our price, quality and service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Chinese
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:30 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (806)

My Experience

Did an outstanding job with my vehicle

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My Experience

Frontier collision made my truck perfect! It looked better than when I first got it! I would recommend frontier to everyone I know! They were excellent!

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Great job

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Excellent work

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Excellent

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Front desk staff as well as the manager were attentive and kind. They were very helpful. Would work with them again!

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I guys have done a good job fixing my car

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Yes u guys left my car like brand new and it feels very smooth the drive thanks a lot

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They are very friendly and and understanding people

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I would never

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I will never go back there again. They stole my car battery replaced it with some old one they had. I called them for them to fix my car and they put my ORIGINAL BRAND NEW battery back in my car. They said it was “brand new” but yet I just brought my car 08/25, my battery had that exact date BEFORE I TOOK IT TO THERE SHOP and the battery they gave me had the same date ! The one they switched it out for had no date so they are thieves and liars. The woman receptionist has a nasty attitude and she’s a liar. I had a car rental with enterprise, I was told to drop the car rental specifically at this shop and they’ll check me out that way enterprise does not charge me. I told the lady and she claimed she did it WHEN SHE NEVER DID. I told enterprise same day so they know and I was charged for it because she never put it in the system! They had to refund my money. They also stole my bath and body works plug ins!

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Repair Quality

Upon arrival the gentleman who greeted me decided to go to another person who came well after me to assist although I was standing at the desk at the desk. Luckily, the gentleman also told him that I was pressed customer there not to mention lack of communication. I had to go to the office to see when my car would be ready very unprofessional front desk person I believe her name is Iris.

Customer Service

Lack of professionalism for communication skills

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You do good work.

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Thanks for a well done job.

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Very kind and responsable.

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Absolutely!!

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You guys does excellent work!! My entire family comes there for the best service. Frontier is the Best!! Andy & Bill is the greatest!!

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Young Lady that’s was there who sits in back was so helpful & very nice. Outstanding!!

Returned Clean

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repair completed in less time than expected

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car was retuned complete and washed ont the outside, tires shined

My Experience

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Really quick an easy process, got my car back sooner than I expected.

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Highly recommend to my friends and family ❤️

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Very professional people, no wonder they have been around for so long. Very happy client. !! SR

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