Ft Mitchell Garage Inc
In operation 126 years, 54 years at this location.
From horse shoes to horsepower we've been serving the transportation needs of Northern Kentucky families, as a family business, since 1900 and through four generations of the family.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything was great
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks to everyone for being friendly and getting the job done well. I think that you really worked hard to get things adjusted with my Honda Clarity and all of the fancy radar adjustments and software that is involved. That took a lot of patience and communication both with Honda and with me and I appreciate that the Ft. Mitchell Garage team did this in a professional and yet courteous way. I will recommend Ft. Mitchell Garage to my friends and family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I am convinced that Ft. Mitchel Garage really cares about its customers and their vehicles. Everyone that I came into contact with from the front desk to the owner showed real interest in my concerns. They listened patiently and offered good advice and they made sure that all of my concerns were taken care of.
Likely to Recommend - 5.0/5.0 -
Would definitely recommend their excellent service to others.
Repair Quality - 5.0/5.0 -
The Ft. Mitchell did a great job in preparing my car. It needed body work after someone hit my car in a parking garage at work. My car looks wonderful after they repaired it. I always trust them to work on my car. They are the Best!
Customer Service - 5.0/5.0 -
Wonderful customer service. Always helpful and prompt in answering all my questions.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I took my car to the Ft. Mitchell garage for body repair and, when they were finished with the work, the car looked brand new - inside and out!
Customer Service - 5.0/5.0 -
They kept me informed about the progress of my car's repair.
Returned Clean
My Experience - 5.0/5.0 -
there's a card coming in the mail that answers this question.
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0 -
There seemed to be some communication issues with the insurance company and Ft Mitchell Garage. However, once they were realized they were taken care of promptly.
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0 -
Expected more after hearing some comments
Customer Service - 3.0/5.0 -
Was excited to see I would be updated via email and text. Never received any. Only after I contacted them did I get an update.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Some scratches still noticeable after clear coat application. Very minor scratches, but still there
Customer Service - 4.0/5.0 -
I would have appreciated timely updates
Returned Clean
My Experience - 5.0/5.0 -
My car looks brand new. Everyone is very welcoming and friendly.