Airport Paint & Body - Erlanger

4.9 (1,771reviews)

98%

(859) 491-5880

32 Kenton Lands Rd., Erlanger, KY 41018

98%

32 Kenton Lands Rd.
Erlanger, KY 41018

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Online Estimate

Schedule an estimate appointment

Book Appointment

About Airport Paint & Body - Erlanger

32 Kenton Lands Rd.
Erlanger, KY 41018

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 21 years.

Airport Paint and Body if a family owned collision repair business. Eddie Thomas, general manager, is a third generation body shop owner with over 25 years experience. Airport Paint and Body's mission is to return your vehicle to pre-accident condition in a timely manner while providing world class service. Airport Paint and Body "taking pride in service for 3 generations". www.airportpaintandbody.com

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Detailing

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 5:30 pm
Sat	9:00 am - 1:00 pm

* Holiday hours may differ.

Hyundai

I-Car

Kia

Call

Website

Reviews (1,771)

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Newest
Rating

1,642 Customers Rated

5 Stars

80.4% Complete

(1424)
4 Stars

7.5% Complete

(133)
3 Stars

2% Complete

(36)
2 Stars

1.2% Complete

(21)
1 Star

0.2% Complete

(4)
< 1 Star

1.4% Complete

(24)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding service quality, excellent communication, and timely repairs. Many highlight that vehicles were returned cleaner than when dropped off, with complimentary detailing inside and out frequently mentioned as a delightful surprise. Repair quality receives high marks, with customers noting their vehicles looked brand new upon return. Regular updates throughout the repair process are widely appreciated, making an otherwise stressful experience smooth and reassuring. Customers also commend the seamless handling of insurance and rental car coordination. A few customers noted occasional delays, though most acknowledged these were communicated proactively and often due to parts or insurance issues beyond the shop's control. A small number of customers mentioned concerns about repair completeness or cleanliness upon return, reflecting areas where some felt expectations were not fully met. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop to family and friends.

Select to learn more

Service Quality
Communication

"I couldnt speak more highly of airport paint and body. They were extremely nice throughout the entire process ..." Read more

"... happened, I did not expect to ever drive my car again. I am amazed at what you were able to do. I am throughly pleased!!! Smells like paint inside ..." Read more

"The service was fantastic and my car looks amazing. I found my new car repair shop!!"

"... and kept me updated the whole time it was there. Came back looking brand new! Definitely recommend" Read more

"Great experience. They we recommended by a friend and they surpassed my expectations. I will recommend to others."

"... procedures to give me a timeframe of when my car was done. They met that timeframe wish more companies were like that." Read more

"No one ever returns my calls or addresses the concerns. I have been a return client for a long time and used ..." Read more

"Different excuse every time I called for update."

"... service. From the estimate until repairs were completed they communicated every step of the way. The ladies in the office were extremely helpful and ..." Read more

Service Quality
Communication

Service Quality
Communication

"I couldnt speak more highly of airport paint and body. They were extremely nice throughout the entire process ..." Read more

"... happened, I did not expect to ever drive my car again. I am amazed at what you were able to do. I am throughly pleased!!! Smells like paint inside ..." Read more

"The service was fantastic and my car looks amazing. I found my new car repair shop!!"

"... and kept me updated the whole time it was there. Came back looking brand new! Definitely recommend" Read more

"Great experience. They we recommended by a friend and they surpassed my expectations. I will recommend to others."

"... procedures to give me a timeframe of when my car was done. They met that timeframe wish more companies were like that." Read more

"No one ever returns my calls or addresses the concerns. I have been a return client for a long time and used ..." Read more

"Different excuse every time I called for update."

"... service. From the estimate until repairs were completed they communicated every step of the way. The ladies in the office were extremely helpful and ..." Read more

Tara (Infiniti owner) reviewed 8/24/26

Matthew (Honda owner) reviewed 8/24/26

Remal (Honda owner) reviewed 8/24/26

Always does a good job

They recognize repeat customers and are engaging .

Joseph (Toyota owner) reviewed 8/24/26

So far everything looks very good. Good paint color matching. I was impressed with the conditiion of the car on delivery,it looked like it had been cleaned and waxed inside and out. Looked new.

From my first encounter the recepionist was very knowledgeable about what to expect. Very good customer relations

Mason (Chrysler owner) reviewed 8/24/26

It was great, took about 2 weeks, front end was smashed. Looks great, even cleaned my car and gave me a goodie bag which was totally unexpected. Thanks.

Mike (Chevrolet owner) reviewed 8/24/26

I have many times

You took care of everything. It was great

Anthony (Toyota owner) reviewed 8/21/26

Brad (Toyota owner) reviewed 8/20/26

Had some confusion with original estimate but Eddie took care of the problem.

Bridget (Volkswagen owner) reviewed 8/17/26

excellent customer service no notes

Lowell (Toyota owner) reviewed 8/17/26

Dianne (Toyota owner) reviewed 8/17/26

great work

Joan (Honda owner) reviewed 8/15/26

You all did a truly fantastic job of repairing my car. It looks like new.

Staff seemed to really car about their customers.

Elizabeth (GMC owner) reviewed 8/14/26

Absolutely amazing service! Second time working with this repair shop! Friendly team and very honest.

Sharon (Kia owner) reviewed 8/14/26

It was a good experience without any hassles. I was kept informed of the progress and no surprises. Thank you for a job well done.

Jacob (Chevrolet owner) reviewed 8/13/26

Unbelievable the level of customer service from an auto body shop. Free shuttle to and from; lifetime warranty; complimentary drinks and snacks; gift basket upon completion of vehicle; and free car wash within 30-days of repairs

Ron (Volkswagen owner) reviewed 8/13/26

Would recommend them to anybody.

This is the second time we have had to use your establishment. And have been very pleased with the results both times great job.

Charles (Hyundai owner) reviewed 8/12/26

Sabrina (Mazda owner) reviewed 8/10/26

Kylie (RAM owner) reviewed 8/10/26

Donald (Lexus owner) reviewed 8/10/26

Great customer service

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view more shops in: Erlanger | 41018

There is no legal requirement that you obtain more than one collision repair estimate for your vehicle repairs.

Airport Paint & Body - Erlanger

Take photos and get an online estimate

Schedule an estimate appointment

About Airport Paint & Body - Erlanger

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (1,771)

1,642 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0