Airport Paint and Body - Florence

4.9 (410reviews)

99%

(859) 371-5880

9175 Brookfield Ct, Florence, KY 41042

99%

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9175 Brookfield Ct
Florence, KY 41042

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Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Airport Paint and Body - Florence

See Photos

9175 Brookfield Ct
Florence, KY 41042

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 21 years, 5 years at this location.

Were you involved in an automobile accident that damaged your bumper or headlights? Get the collision repairs and painting services you need by bringing your vehicle to Airport Paint & Body. With over 3 generations of auto repair experience, trust our I-CAR certified technicians to handle all your collision repair needs. From perfect color matching and paintless dent repairs to auto detailing and routine maintenance, our technicians have the knowledge, skill, and equipment to take care of any auto repair request. Regardless of whether you drive a domestic or foreign automobile, we use Chief Technology Systems for all framework, ensuring your vehicle is repaired correctly and in a timely manner. Dedicated to achieving 100 percent customer satisfaction, we understand the job isn’t complete until customers are completely happy with our work. Whether we’re buffing minor scratches or applying a fresh coat of paint, we take our work seriously and do our best at every job we do.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (410)

Sort By:
Newest
Rating

372 Customers Rated

5 Stars

83.7% Complete

(343)
4 Stars

4.6% Complete

(19)
3 Stars

1% Complete

(4)
2 Stars

0% Complete

(0)
1 Star

0.5% Complete

(2)
< 1 Star

1% Complete

(4)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional service quality, professionalism, and attention to detail. Repairs are frequently described as flawless, with vehicles often returned cleaner than when dropped off, reflecting the shop's commitment to going above and beyond. Many customers highlight the outstanding communication throughout the repair process, appreciating being kept informed at every step. Timeliness is another strong point, with numerous repairs completed on or ahead of schedule. A few customers noted delays, though these were largely attributed to unforeseen parts or damage issues, and customers appreciated being proactively updated. The shop receives strong repeat business and referrals, with many customers stating it is the only body shop they will use. Minor improvement points raised directly by customers include requests for proactive text updates on parts delays and shorter surveys.

Select to learn more

Service Quality
Timeliness
Communication

"Exceptional work, communication and customer service was excellent!!! Turn over time and letting us know where they were ..." Read more

"This is a top-notch outfit. They don't just act like they care, their quality of work proves they do. I can't say ..." Read more

"Awesome Service! From communication of the status of the vehicle to the condition of work from the inside of a vehicle ..." Read more

"... their power to make things right. After the repair, It's almost indistinguishable from a new car" Read more

"Second time there, always very professional, always great work. That's why I go there and will in the future."

"The repair was completed ahead of schedule."

"Came in under budget and on time!"

"It was done well within the time frame given."

"... returning the rental vehicle that she was using.. They were very informative and timely." Read more

"Estimated 2 weeks but took 3."

"Good customer service. The only thing that could have been improved was communication on the status, such as parts delays from the manufacturer. ..." Read more

"... customer service was excellent!!! Turn over time and letting us know where they were on the process of taking care of my car was also top notch, would highly recommend!! ..." Read more

"They repaired my daughters bumper and kept me totally updated on the work and also took care of returning the rental vehicle that she was using.. They were ..." Read more

"Great communication. Nice work. Thanks!"

"Communication was excellent!"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Exceptional work, communication and customer service was excellent!!! Turn over time and letting us know where they were ..." Read more

"This is a top-notch outfit. They don't just act like they care, their quality of work proves they do. I can't say ..." Read more

"Awesome Service! From communication of the status of the vehicle to the condition of work from the inside of a vehicle ..." Read more

"... their power to make things right. After the repair, It's almost indistinguishable from a new car" Read more

"Second time there, always very professional, always great work. That's why I go there and will in the future."

"The repair was completed ahead of schedule."

"Came in under budget and on time!"

"It was done well within the time frame given."

"... returning the rental vehicle that she was using.. They were very informative and timely." Read more

"Estimated 2 weeks but took 3."

"Good customer service. The only thing that could have been improved was communication on the status, such as parts delays from the manufacturer. ..." Read more

"... customer service was excellent!!! Turn over time and letting us know where they were on the process of taking care of my car was also top notch, would highly recommend!! ..." Read more

"They repaired my daughters bumper and kept me totally updated on the work and also took care of returning the rental vehicle that she was using.. They were ..." Read more

"Great communication. Nice work. Thanks!"

"Communication was excellent!"

David (Ford owner) reviewed 8/24/26

The service was excellent, and the workmanship was great. My truck looks like nothing ever happened to it.

Theresa (Honda owner) reviewed 8/22/26

Great customer care. Work done was fast and great

Jeffery (Mazda owner) reviewed 8/17/26

My only issue is how long it took But the work was fantastic

Updates anytime I ask

Charles (Toyota owner) reviewed 8/17/26

Lawrence (Lincoln owner) reviewed 8/17/26

Excellent service.

Biff (RAM owner) reviewed 8/5/26

Taking it to the Erlanger location to have them come up with a plan to fix per my insurance.

Need to bring truck back for a 3rd time to address blemishes in the paint. Dropped off Sunday 8/2 and picked back up 8/4 to address. Most areas are worse than when I took it back.

Devon is great. Very nice and personable. However there is zero quality control. These issues should have never made it to me.

Amanda (Chevrolet owner) reviewed 7/29/26

Aurelia (Jeep owner) reviewed 7/27/26

Lelo (Toyota owner) reviewed 7/27/26

No Comments

No comment

No comments

Thomas (GMC owner) reviewed 7/13/26

Joseph (Hyundai owner) reviewed 7/9/26

Great communication. Nice work. Thanks!

Charles (Chevrolet owner) reviewed 6/22/26

Cameron (Toyota owner) reviewed 6/22/26

Loi (Toyota owner) reviewed 6/18/26

Cynthia (Toyota owner) reviewed 6/4/26

Mark (Lexus owner) reviewed 6/4/26

Gaige (Toyota owner) reviewed 6/3/26

Devon and his team are very excellent in keeping me updated and the rear bumper itself looks like the original bumper. Great work for all around! Definitely would recommend this body shop in nky.

Janina J (Mitsubishi owner) reviewed 6/1/26

Great customer service super helpful with anything that happens highly recommend

Theresa (Kia owner) reviewed 6/1/26

I was recommended this place and would recommend

Kim (Chevrolet owner) reviewed 5/21/26

Outstanding customer service from start to finish!

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view more shops in: Florence | 41042

Differences in repair estimates are common. Be sure to compare the differences between the two. If you're not sure why one estimate is different from another be sure to ask.

Airport Paint and Body - Florence

Take photos and get an online estimate

Schedule an estimate appointment

About Airport Paint and Body - Florence

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (410)

372 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0 -

Repair Quality - 0.5/5.0 -

Customer Service - 2.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0 -

Repair Quality - 4.0/5.0 -

Customer Service - 4.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0