Caliber - Walton
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Wasn't satisfied with the speed or quality of check in. I rarely got updates after making several calls. And was waiting "for parts" then got notice of car being totaled. What we were waiting for should have been discussed with us instead of lied about.
Customer Service - 1.0/5.0 -
Dont recommend
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
The quality was good and the timing was quick but it seemed like things were taken care of in the details, and with vehicles those things are why it’s getting fixed, especially when you’re paying someone to fix it and you know they can. It seemed like at times, they didn’t want to have to spend on getting it completed as needed. Also, it’s frustrating as a customer to have to notice things and then you have to go through the hassle of letting someone know and maybe even being without your vehicle for an even longer amount of time.
Repair Quality - 3.0/5.0 -
For the most part there were big things taken care of, but there were small scratches that didn’t get taken care of, then some other paint stuff, and then a chip in the paint by the door, that wasn’t there when I initially turned in the car.
Customer Service - 4.5/5.0 -
The customer service was very great and helpful. I’m not sure what I would have had them change.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job on car. Associates very helpful. Nice experience.
My Experience - 5.0/5.0 -
Tonya at the front desk was informative and a delight to talk to. Trisha, the estimator, was great to work with. She kept me informed throughout the entire process. Her updates were awesome.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great service and completed in a timely fashion.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The guys at Caliber did an awesome job with our Ram.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job. Friendly staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff were very friendly, knowledgeable, and helpful Process was very efficient Repair was well done Communication was excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Front desk and estimator staff were excellent Good communication
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Drop off was easy to schedule and the check in process was seamless. Tonya that helped me was truly amazing. She was very knowledgeable and helped me feel confident in all my options. I truly appreciate the experience as this has been a stressful situation and caliber made it as easy as possible for me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I've used you guys multiple times now and everytime it's been great.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff was amazing and I got complete details on my repair!
My Experience - 5.0/5.0 -
On time as promised
Likely to Recommend - 5.0/5.0 -
Very professional service
Repair Quality - 5.0/5.0 -
Good job
Customer Service - 5.0/5.0 -
Good support
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job on my car. Front desk ladies were so helpful and friendly.
Customer Service - 5.0/5.0 -
Job went like clockwork