Joseph Cadillac & Subaru

4.9 (2,108reviews)
96%
7600 Industrial Road,  Florence,  KY  41042
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Shop AssistantSparkles

In operation 48 years, 39 years at this location.

Quality Repairs at a Competitive Price! Repairing All Makes & Models! Indoor Estimating Bays!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (2,108)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive and transparent communication, including regular text and email updates throughout the repair process. Timeliness is frequently highlighted, with numerous customers pleasantly surprised to receive their vehicles ahead of schedule. Several customers noted the added touch of having their vehicles cleaned inside and out. A few customers mentioned delays due to parts availability or additional damage discovered during repairs, though they appreciated being kept informed. Minor concerns were raised around paint touch-ups and occasional items needing follow-up, but the shop is commended for promptly addressing any issues. Overall, customers express strong loyalty and willingness to recommend the shop to others.
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"My repair looks great and you can tell a lot of care went into repairing my car."
"Top notch work. Could not be happier! Thank You"
"The service was efficient and meticulous. The staff were friendly and conscientious."
"excellent work by everyone looks like a new car everyone did their best. Thanks for it alll"
"Interior of car had paint dust or over spray. Run in the paint on right rear door. Wrong shade of paint to paint the repaired or replaced parts"
"My repair was completed 9 days before it was promised."
"It was done faster than we expected."
"Even though it wasnt done by original date, there was additional damages discovered so it was communicated that the job would take longer."
"Excellent workmanship. Job completed in timely manner. Will use Joseph Collision Center again if necessary ..." Read more
"Great job and was done a week early that was a nice surprise!."
"... complete service you rendered. The towing service, the multiple contacts made during the job and the professional work extended by all was greatly appreciated." Read more
"Fantastic communication during the repair. Complete satisfaction on their attention to detail ..." Read more
"Great communication throughout the process. Prompt appointments. Beautiful work."
"I received frequent updates and appreciated the thorough communication with the shop during the repair process."
"Very professional and helpful. The regular text updates were incredibly helpful as well."

Likely to Recommend

Repair Quality

Couldn't be happier with how the car turned out

Customer Service

Took care of my concerns

Returned Clean

My Experience

Brandon was very thorough at the vehicle inspection. Chris helped me out at the collision center when I picked my car up, he was very pleasant and helpful.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The team did a fabulous job. I actually had to get to towed to Joseph Collision from another place because they weren’t going to give me an estimate until almost a week after I dropped it off. My car arrived and the next day I had a quote. The team was efficient and did a fabulous job. Thank you again. I’ll be sure to recommend Joseph Collision Center to everyone!

My Experience

100 % satisfied, Chris and the crew in the body shop did an amazingly awesome job!!thanks so much!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thanks to Austin and Chris for making my truck look perfect!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

they make sure to get your car in and done asap! they are so friendly and do a great job! my camry is back to brand new again thanks to Joseph collision center!! highly recommend

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

No repair but everything was ok

Likely to Recommend

Repair Quality

There was no repair

Customer Service

Returned Clean

My Experience

The repair experience is a 10 out of 10 You have a great crew.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very slow in adressing the problem. When it was finally repaired, it took one week to fix the car for a new problem which was a result of a collision in the shop. I felt it was not prioritized even after my car being there off and on for around 30 days. There was very poor communication on the status of my car. This was my worst experience at a dealership for a repair to my car.

Customer Service

Returned Clean

Likely to Recommend

Great service!

Repair Quality

Great job with our Lyriq.

Customer Service

Great job!

Returned Clean

My Experience

Great job. Thank you so much.

Likely to Recommend

Repair Quality

Great job

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They do outstanding work on making repairs

Likely to Recommend

Outstanding service

Repair Quality

Outstanding job

Customer Service

Outstanding service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

If they have a Subaru, I would, but I don't know anyone else that owns one.

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

My Experience