Performance Body Repair - Burlington Cr#93

4.9 (844reviews)
97%
5923 Limaburg Road,  Burlington,  KY  41005

In operation 31 years.

Performance Body Repair has proudly served our community with expert auto collision repair services since 1995. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair conveniently located in Burlington, KY. At Performance Body Repair, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Mercedes-Benz

Reviews (844)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with repairs frequently described as flawless, leaving vehicles looking brand new. The team receives high marks for proactive communication, keeping customers informed via calls and texts throughout the repair process. Timeliness is another strong suit, with many vehicles completed ahead of schedule. Customers highlight the friendly, professional, and knowledgeable staff who make stressful situations feel seamless. A few customers noted areas for improvement directly from their experiences, including inconsistent status updates, occasional delays, and minor finishing issues upon vehicle return.
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"... several times and they are outstanding. Not only is their work excellent but they keep you appraised of what is going on throughout the whole process. You always ..." Read more
"... painless…. Thank you again to all the staff for the wonderful quality and professionalism" Read more
"Excellent workmanship! Looks better than before. Panel alignment, blending of paint, overall appearance, ..." Read more
"The repair itself is phenomenal! Can't even tell."
"The quality of the repair was pristine!! Car looks better than when it was new!"
"Early!"
"Car was ready a week before scheduled"
"My car was ready early! It was a big relief to get it back, I really appreciate it!"
"Kept informed of progress. Slight delay but worth the wait. I have used Performance before and will not hesitate ..." Read more
"It took 6 weeks for them to repair this vehicle which was a RAV4 2019 that was involved in a fender bender ..." Read more
"Communication is the key to their transparency!"
"The customer service was excellent and I received frequent updates about the status of my vehicles repair process. Everyone on staff that I ..." Read more
"... years of using Performance this will be my last. Poor communication, great repair work extra damage that was not there before. Communication was sub-par after ..." Read more
"Professional office staff. Communicating the status of the vehicle was not good. I had to call to get updates regularly."
"The communication was superior! I was informed via text every step of the way."

My Experience

Likely to Recommend

Repair Quality

They always do a great job

Customer Service

Returned Clean

My Experience

Rich and his crew did a great job repairing my car and I would definitely recommend him to anyone needing body repair of any type.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Amazing communication throughout the process!

Customer Service

Returned Clean

Likely to Recommend

Listened to the customer's concern and offered solutions to the issue.

Repair Quality

Had a couple of small issues but the team stepped up and scheduled the adjustments needed.

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

the team did an excellent job with my vehicle, i was shocked they went out of their way to clean up areas that were besides the main fix. Chad in the front office was super chill, dudes got good energy

Likely to Recommend

Repair Quality

the team went above and beyond! chad at the desk is dope

Customer Service

Returned Clean

My Experience

We were extremely happy with the customer service by Rich and Chad. Every time I called or stopped by everyone was friendly and took care of my needs. The finished repair work was excellent. We would recommend them to everyone based on our experience.

My Experience

Likely to Recommend

Very satisfied

Repair Quality

Great job, kept me well informed

Customer Service

Great communication

Returned Clean

Likely to Recommend

Very professional and helpful through every step

Repair Quality

Customer Service

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Repair Quality

I just found out one of my fog lights on the drivers side has a hole in it and the fog light is not working. The light was working and the lens was not broken before my car was towed to performance. It is broken and not working now. I took pictures form insurance That show the fog light was intact and not broken.

Customer Service

Alwaysnive and friendly and keep you posted on repair status.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

They dealt with the Insurance Company and took me out of the middle of the process

Customer Service

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Repair Quality

Customer Service

My Experience

I was extremely satisfied with the quality of work and the quick turnaround. I would definitely recommend Performance to friends and family. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Performance is a great company to work with. From start up to finish their communication and efficiency were wonderful. The process was easy and problem free and totally finished in 2 weeks. Thank you to everyone with performance for helping fix my Honda!

Likely to Recommend

Repair Quality

I am very pleased with your service

Customer Service

Very pleased

Returned Clean

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Repair Quality

Great work

Customer Service

Chad was great. Very professional

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Repair work was excellent as usual. Employees professional, courteous and easy to work with. Car looked brand new outside and inside. Thank you.