Liberty Collision Center - Norwood Cr#48
In operation 7 years, 5 years at this location.
With nine locations in Cincinnati and Dayton, Liberty Collision Center has proudly served our communities with expert auto collision repair services since 1966. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair in Ohio with convenient locations in Centerville, Cincinnati, Franklin, Hamilton, Middletown, and West Chester. At Liberty Collision Center, we’re dedicated to getting you back to GO.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Liberty Collision in Norwood, Ohio were very thorough to ensure that the car was properly repaired and restored to its pre-crash condition. The team also kept me informed along the way and also provided updates as to the process and when the car would be ready.
Customer Service - 5.0/5.0 -
A great team and they did a great job to communicate along the way.
Likely to Recommend - 3.5/5.0 -
Did a good job
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Customer service was terrible! They had my work vehicle for over a month and every time we called we got told the same lies over and over again ! Craftsmanship was awful the work they did was terrible there are pock marks in the epoxy they put on and it is not even at all and it looks horrible! We will never use them again and I recommend anyone else to stay away!
Customer Service - 0.5/5.0 -
Not responsive and lied to us several times !!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work done perfectly!!!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service! Great communication and very friendly staff! A+ business
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
I am not able to use my trunk because it doesn't shut properly. I have an appointment 7/16/2026 do the latch can be properly/ securely connected/attached
Customer Service - 4.0/5.0 -
Liberty Collision kept me informed of the status of my car repairs the majority of the time.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
New door had dents, shop fixed it, paint isn't very polished, shop has offered to fix it
Customer Service - 3.5/5.0 -
Everyone has been nice. My car was marked as completed but I was never notified which messed up my rental car
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
I think they did the best they could despite how long it took to get parts from other vendors. They went the extra mile by repairing a few miscellaneous dents while my car was under their care for so long.
Customer Service - 4.0/5.0 -
It was mostly good when interacting with their staff, but their automated system is inaccurate and dysfunctional.
Likely to Recommend - 1.5/5.0 -
final parts, fix now a week plus since car was picked up - still no call.
Repair Quality - 2.0/5.0 -
repair is not complete. Still waiting for a call for parts to complete repair.
Customer Service - 2.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Phil was terrific to work with! He was up front and super cool. He worked with the insurance company to provide an easy process!
Likely to Recommend - 5.0/5.0 -
Body work is tip top and staff are fantastic!
Repair Quality - 5.0/5.0 -
Awesome customer service and body work!
Customer Service - 5.0/5.0 -
Every person I talked to was friendly and helpful!
Returned Clean
My Experience - 5.0/5.0 -
Excellent repair. Good communication. Car delivered clean as a whistle. Very satisfied customer Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Phil was great ok.keeping me updated and helping me make all the issues I had was addressed
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
One of my backlights didn’t work and I had to follow up regarding my blind spot calibration but other than that the team was excellent to work with and very helpful!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Received a text that my car was ready when it was not actually ready due to a system error, and had to wait until 4 days later to receive the car. I had to pay to uber both ways to the shop, without even an apology from the employees for the false communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication along with hospitality. Kept me informed on the progress of repairs along with finish date of completion
Customer Service - 5.0/5.0 -
Customer service was clear and consistent
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
8 out of 10