Caliber - Florence
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Very good workmanship. Much appreciated.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did me a great job, Im very happy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The agent was amazing handling our claim !!
Customer Service - 5.0/5.0 -
The customer service was great because the agent really did a great job
My Experience - 5.0/5.0 -
Workmanship was top notch! Communication and updates were amazing. Highly recommend.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very satisfied
Repair Quality - 4.5/5.0 -
I am very satisfied with the repair of my car. It looks perfect like it’s never been in an accident
Customer Service - 5.0/5.0 -
customer service was excellent. Every time I called they were very friendly.
Returned Clean
My Experience - 5.0/5.0 -
So far so good
Likely to Recommend - 4.5/5.0 -
Would refer
Repair Quality - 4.0/5.0 -
Took a long time is my only issue
Customer Service - 4.5/5.0 -
Good communication
Returned Clean
My Experience - 5.0/5.0 -
I am completely satisfied with my car.. it doesn't even look like it was involved in an accident!!! Would definitely recommend these people too anyone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The communication was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I dropped my car off freshly out of the car wash. When I got it back there was grass all over it like someone mowed the grass on it. I also received a call on Tuesday stating my car was ready, and "has been since Friday". However, no one told me it was ready. I ended up paying money of my own to the rental place because it was reported done to them on Friday and I didnt bring it back until I was notified on Tuesday.
Likely to Recommend - 1.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
I was not notified when my car was done. Instead I first received a message from enterprise stating it was done and I needed to return my car that day. I was unable to do so with such little notice. I had to pay out of pocket to keep the rental another day due to caliber collision not informing me. Then I received a message from someone in that office stating, "your car is done and it has been since Friday". This was on a Tuesday and I was VERY irritated with the fact they were acting as if I already knew and just wasn't picking up my vehicle. Do better with communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
My left number did not sit right. After painting job, there were paint imperfections.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amazing customer support from start to finish.