Garber Collision
In operation 119 years, 14 years at this location.
A full service I-Car Gold Certified and the only Certified Honda and Acura Collision Shop in Rochester NY repairing all makes and models. We have great relationships with all insurance companies. We also offer free 24 hr towing if your vehicle is repaired here. Call today 585-334-0005
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent! Everybody there is so nice and helpful!
Customer Service - 5.0/5.0 -
Staff is wonderful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people to work with
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely will be recommending Garber.
Repair Quality - 5.0/5.0 -
Not just the build quality but also the customer service.
Customer Service - 5.0/5.0 -
All members of Garber Collision were exceptional in accommodating any request that I had.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
Everyone was very polite and professional. Communication needs improvement.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great customer service
Repair Quality - 5.0/5.0 -
Great communication and wonderful service
Customer Service - 5.0/5.0 -
Great Communication and wonderful customer service
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
My windshield cracked as a result of painting and no one told me it happened. The touch up work was sloppy. Completing a virtual estimate to the insurance company took 2weeks which delayed repairing my car. My car was in the shop for over a month and I had to pay longer for a rental car.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kenneth Kaiser is truly amazing. He is customer centric and values and understands how to provide top quality customer service.
Customer Service - 5.0/5.0 -
See my previous comments about Kenneth Kaiser.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Scheduling the appointment so it's coordinated with parts ordering could have been smoother. And estimated completion date could have been better communicated.
Likely to Recommend - 5.0/5.0 -
Always. No place else I’d go for my Honda
Repair Quality - 5.0/5.0 -
I recognize the quality and effort that went into the repair of my vehicle. Thank you for you outstanding work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work looks good. I know Mercedes sent the bumper, but it looks a little different to me.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will recommend them to everyone I know.
Repair Quality - 5.0/5.0 -
They were so accomadating. They not only fixed the damage, but they cleaned the inside of my car. I was very impressed!
Customer Service - 5.0/5.0 -
They kept me apprised of the work on my car as it went through the various stages of repair.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
So far the the car is working good and looks great! The only reason I didn't give it a 10 was that I had to wait longer than the original time given of 6 days since they found more problems and had to wait for insurance approval and to order more parts.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
I would more than likely recommend Garber to friends.
Repair Quality - 4.5/5.0 -
Very satisfied with the work
Customer Service - 5.0/5.0 -
Everyone was very pleasant and professional
Returned Clean
Likely to Recommend - 5.0/5.0 -
Outstanding team of people to work with. Great personnel with outstanding communication skills and integrity