Garber Collision
In operation 119 years, 14 years at this location.
A full service I-Car Gold Certified and the only Certified Honda and Acura Collision Shop in Rochester NY repairing all makes and models. We have great relationships with all insurance companies. We also offer free 24 hr towing if your vehicle is repaired here. Call today 585-334-0005
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
You were recommended to us by a trusted colleague, and we will not hesitate to donthe same for others.
Repair Quality - 5.0/5.0 -
The car door looks perfect—no sign of any of the previous damage. We appreciate the detailed cleaning of the interior as well!
Customer Service - 5.0/5.0 -
The staff were courteous and professional; a pleasure to work with.
Returned Clean
Likely to Recommend - 5.0/5.0 -
We will share this with our 40 friends.
Repair Quality - 5.0/5.0 -
The car looks brand new. Fabulous work! Thank you.
Customer Service - 5.0/5.0 -
Communication skills are fabulous, from the first time we dropped of our car to the numerous emails, sharing the progress of our car.
Returned Clean
Likely to Recommend - 0.5/5.0 -
Not a chance. Will also inform the insurance company and our Ford dealership of our complete dissatisfaction.
Repair Quality - 0.5/5.0 -
Absolutely horrible communication. I had to constantly call over the 5 weeks my truck was in for collision repair to try to get an update and even then, I was never given a clear idea when my truck was going to be ready. You had my truck for over 5 weeks and didn’t get it right the first time. I asked when I picked it up if the exhaust tailpipe was fixed properly and the answer I got was “ oh, we didn’t do anything with it”. Seriously? Did you bother to even look or investigate what it should have looked like? After I picked up my truck I had to send a picture pre-accident to show what it should look like. Now, you have had going on 5 days AGAIN, and it’s still not fixed. If it’s not fixed by day 5, I’m going to be forced to bring it back AGAIN and have to get a rental AGAIN. The only reason I selected your shop is because my insurance company said if I used your shop (or one of a few others) the insurance company would warranty the repair as long as I own the vehicle. At this point I feel like I have to take my truck to another shop or possibly my dealership to insure the repairs were done properly.
Customer Service - 0.5/5.0 -
See previous comment!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The results of their work were phenomenal. They put my mind at ease throughout the process, explaining exactly how they were going to repair the vehicle so that it was in my best interest. I could not be more pleased.
Customer Service - 5.0/5.0 -
From the moment I first contacted them until the moment that I picked my car up, they made me feel very comfortable that they were doing the best possible job for my situation. It was a relief to have confidence that they were looking out for me during a very stressful time. I highly recommend them. Hopefully I will never have to have a situation that I need their expertise again, but if I do, I will absolutely return to their business.
Returned Clean
Likely to Recommend - 5.0/5.0 -
In a heartbeat
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Delightful people and very accommodating schedule!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Customer service and communicationis everything which was lacking
Repair Quality - 2.0/5.0 -
The work provided was excellent, communication with the process was non existent unless I was the one calling on my behalf.
Customer Service - 0.5/5.0 -
Friendly staff. Communication was not existing during my process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an excellent job at fixing my Audi SQ5. I was especially surprised with the level of cleaning detail. The inside along with the outside of my car was washed, scrubbed cleaned and waxed. Even my WeatherTech floor mats were shiny and looked brand new!
Customer Service - 5.0/5.0 -
Nugget was a lovely addition
Returned Clean
Likely to Recommend - 5.0/5.0 -
Always !!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very satisfied..professional, knowledgeable & courteous
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice work on the repair of the damage to my Audi S4.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work! Looks brand new!! Quick turnaround as well. I’m very happy with Garber Collision!!
Customer Service - 5.0/5.0 -
Professional and very helpful