Garber Collision
In operation 119 years, 14 years at this location.
A full service I-Car Gold Certified and the only Certified Honda and Acura Collision Shop in Rochester NY repairing all makes and models. We have great relationships with all insurance companies. We also offer free 24 hr towing if your vehicle is repaired here. Call today 585-334-0005
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great team you have, very helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
These guys are all about the customer! Would highly recommend them to my friends (which I have already!)
Likely to Recommend - 1.0/5.0 -
Maybe for another car but certainly not a Porsche
Repair Quality - 1.5/5.0 -
Very disappointed. Am having to have work redone.
Customer Service - 1.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wouldn't take my car anywhere else
My Experience - 5.0/5.0 -
We researched Garber and found them to be the best in the Henrietta area based on reviews we read and from friends and co-workers. Very professional and informative on their approach. We will recommend them to all our friends and family great job!
Likely to Recommend - 5.0/5.0 -
we will tell everyone we know, great job!
Repair Quality - 5.0/5.0 -
Great job, looks like new again
Customer Service - 5.0/5.0 -
Very Professional
Returned Clean
My Experience - 5.0/5.0 -
I am fully satisfied with the job done and love to see Garber Honda in coming days. I will suggest my friends and family to see Garber Honda in need.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We are extremely appreciative of the professional manner which our Q5 was given at Garber! The staff was helpful and thorough. We will recommend Garber Collision to friends and family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Would have given a 10 but small flaws in paint. Fish eyes!
Customer Service - 5.0/5.0 -
Friendly, competent with good communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The front left door was not touched up per the quote dated 5/19/16. There is still a small rusted spot along the lower door edge. I'd like to have this work completed.
My Experience - 0.0/5.0 -
They put old, used, and pretty nasty part back on. I doubt they change it indeed. When I discovered this they said that the insurance company had them replace the old part. My point is none of the told me if they were doing in that way. Before I drove my car out I showed them the replaced part condition and one of the workers took my car in and did a magic real quick to wash away some scratches on the headlight Which they should have done before I get there and I can a lot of scratches on it still. I don't know if I am ever coming back to Garber and recommending my community folks. It is a horrible experience. I should have been good if I had not chosen Garber. I feel like I am completely tricked.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
Thing we're done ddifferently than I was originally told
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Car was supposed to be done 6/14. We had to push for it to be ready on 7/1. Shop "ordered wrong part" at least 2 or 3 times. Kept blaming hold up on service and vice versa. Picked it up and they had not filled wiper fluid.
Customer Service - 0.5/5.0 -
We love the service we have gotten from the dealership and had our car shipped up after it was hit in Florida to be taken care of at the collision center. Completely different caliber of service. Will not use again.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Impeccable service from intake to outtake! I have no complaints!!! I was so ready to be disappointed about the spilled coffee but once again nothing to complain about. I had to shake Shawn's hand. I am very picky about driving clean. The mechanics did a fantastic job putting her back together. My car is shinier than she was when I bought her! If it weren't for superb customer none of the above would matter. You all have it but Sheronda (??? Sorry if I butchered her name) was amazing!!! Drop off, status check, check out and car rental service. Amazing! Although it took longer than expected, I have no complaints. Thank you!!!!!!!!