Garber Collision

4.6 (1,772reviews)
92%
3890 West Henrietta Road,  Rochester,  NY  14623

In operation 119 years, 14 years at this location.

A full service I-Car Gold Certified and the only Certified Honda and Acura Collision Shop in Rochester NY repairing all makes and models. We have great relationships with all insurance companies. We also offer free 24 hr towing if your vehicle is repaired here. Call today 585-334-0005

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car
Subaru
Volvo

Reviews (1,772)

My Experience

Excellent customer service! Thanks so much to everyone involved!

Likely to Recommend

Repair Quality

The body shop went above and beyond the scope of the work we discussed and I expected. I am extremely satisfied!

Customer Service

Completely positive experience

Returned Clean

Likely to Recommend

answer phones

Repair Quality

very quick

Customer Service

Returned Clean

My Experience

Excellent

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Since 1990 I have been a Honda customer, buying and getting service at Holtz/Garber. They have never disappointed. I especially liked the text updates - both info and humor. Since I had zero liability for the damage to my car, I especially appreciated that both Travelers and Garber made getting the repairs as easy and seamless as possible. Best evidence that I am satisfied with every aspect of your dealership is that several friends have gone there at my recommendation.

Likely to Recommend

Garner has continued with the same high quality I came to expect with Holtz.

Repair Quality

I really liked the texts that kept me informed of status of my car

Customer Service

Returned Clean

My Experience

My Experience

Tim handled the work on my car in a very professional manner with explanations of what was being done in order to feel confident that the work completed would fix what you saw was wrong with the area needed repaired. A job well done!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Janet @ front desk was very helpful in walking me through the repair process! John knew I have to get kids off the bus @ 3pm and exceeded my expectation to get my car ready by 11:45am. Thanks all!

Likely to Recommend

Repair Quality

Customer Service

Janet was very helpful! And John (Asst manager) knew I had young kids and got work done in time before school pick up.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent workmanship and professional service. Definitely a 10 out of 10. The Best.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very professional service as always with Garber.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The repair on the Acura MDX was excellent and they finished it ahead of schedule. Thank you. Harlan Holm

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

You guys really went above and beyond! Thank you for your attentiveness to detail! They clear coat that you put on made me feel like I was driving a brand new car!

Customer Service

Returned Clean

My Experience

Great Job Great Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Thanks. So far looks great

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My experience with Garber collision was very good thanks to John C. and the staff who did the repairs. Receptionist was a plus.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean