Garber Ford Bay City
Garber Ford Bay City is a full-service collision and mechanical repair facility servicing all makes and models.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Good job. Car was in great shape, including detailing
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0 -
I do not give recommendations so that way if something goes wrong, it was not based on my advice.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very nice and helpful. The work was completed very fast!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication was awesome and the work was competed so fast!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff was very friendly. Work was done in a timely manor. My vehicle looked like a brand new car when it was done. Very impressed and happy :)
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Bumper was crooked and was very obvious. It’s taken care though after another drop off
Customer Service - 4.5/5.0 -
Ashley was great!
My Experience - 5.0/5.0 -
Ashley did a great job communicating with me and took great care in making sure final product looked great. Thank you for the quick turn around
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job thank you for a quick turn around
Customer Service - 5.0/5.0 -
Ashley was very professional and great communication
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
We brought our Ford truck here after an accident for body work and a wheel alignment, since this dealer was recommended by our insurance company. Ward from Service told us their technician spent two hours trying to take apart parts for the alignment but couldn’t, blaming “seized rust from lack of maintenance.” He said it would not be covered by insurance as “normal wear and tear” and then quoted us $5,300 to replace tie rods, ball joints, track bars, nuts, bolts, fluids, etc.—all before they could even perform the alignment. This explanation didn’t add up. Our tie rods were replaced just last year, and the truck had an alignment done at that time, so maintenance was absolutely done. To verify, we took the truck to a local independent shop. They completed the alignment in 40 minutes without any issues for $60 of which I will be submitting to insurance for reimbursement. This experience raises serious concerns. What was presented to us as a $5,300 repair turned out to be a simple alignment. Please use caution if you choose to service your vehicle here as skillset is little to none.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Always great service! I’ve relied on them before and they’re always a great service.
Repair Quality - 5.0/5.0 -
Garber Ford in bay city has always provided me with great service and help when it comes to getting my car taken care of. I always recommend getting any work done on my car here cause I know it’s in good hands. Fast, Friendly, and reliable service everytime! Thank you Garber Ford!
Customer Service - 5.0/5.0 -
The front desk is literally so kind. Super helpful and always available
My Experience - 5.0/5.0 -
Very receptive to client’s needs, attentive, and easy going. They made the process easy on me and did a great job with the repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Above and beyond for me in my time of need
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
The repair was good but the car came out worse then it went in. Someone hit the drivers side rear bumper and damaged it really bad. Nobody told us and returned the car to us. I noticed it a couple hours later. Waiting to hear from the body shop as to when they will fix it.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repairs were done in a timely fashion, & Garber was great to work with. They were able to match the paint of the repair to the rest of the car. I am quite satisfied!
Likely to Recommend - 5.0/5.0 -
Yes I would recommend the body shop without hesitation.
Repair Quality - 5.0/5.0 -
Garber Ford was extremely easy to work with throughout this entire stressful situation. They worked directly with my insurance carrier so I didn’t have to worry about estimates, getting the work authorized and payment. The process worked smoothly. The work done on my vehicle was well done. I was warned the paint may not be an exact match—I might see a slight difference—well, I do not see any difference on that side of the vehicle. Work was done well & in a timely fashion. No complaints whatsoever.
Customer Service - 5.0/5.0 -
All were easy to work with, detailing the process and answering all questions with patience. Very accommodating.
Returned Clean
My Experience - 0.0/5.0 -
I have to come back Friday for Right step rail to be reinstalled
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did exactly what was promised
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repair was professionally done in a timely and satisfactory manner. The team took the time out to reach out with updates which was great. Dan and his team did a awesome job. Highly recommended
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very satisfied!
Repair Quality - 5.0/5.0 -
Excellent work staff;! from the auto repair facility to the front service department! Would highly recommend them!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Garber was the only one that was able to get me in the day I called. It made it faster for me to get my car back.
Customer Service - 5.0/5.0 -
Super nice and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dan Pashak was great to deal with
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Receptionist very friendly, service was performed quickly, and the cost was extremely low. I brought in a 2004 ford f150 that had yellow road paint that I couldn't remove. The lower portion of the vehicle now had a dull finish with swirls. It probably needs to be repainted. The repair is noticeable from 40 feet, my own fault for not looking it over well when picking it up.