Garber Ford Bay City
Garber Ford Bay City is a full-service collision and mechanical repair facility servicing all makes and models.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very friendly service. I was continually updated and the repairs took less time than expected which was nice. Thankyou staff at garber collision
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything step dealing with garber Ford collision center was amazing! Always was update weekly and the work was done at least a week ahead of time. The quality of work looks like nothing ever happened to the jeep. Very satisfied with garber Ford
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0 -
Body shop intake person Ashley was helpful
Customer Service - 3.5/5.0 -
Some staff were not very friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys are great
Customer Service - 5.0/5.0 -
You did a great job and in a timely manner.
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
The passenger doors look great. On another note, I'm not happy that all repairs were not done. The front of the vehicle was to be included in the repairs as it was discussed as part of the estimate for repairs. It was not done. Further more, at pickup of the vehicle, I was informed this repair was included because the front bumper was previously damaged. I discussed with the young lady whom I paid the repair fee to, that the front bumper did not look like it does now since being hit. Previous to the accident the front bumper was aligned. Now we are expected to pay an additional cost for the front bumper to be fixed. This should have been included in the original estimate to the insurance company. My husband was told that it would be and now the story has changed. Not happy at all.
Customer Service - 2.0/5.0 -
I feel my husband was in formed the front bumper would be included in the estimate to be repaired, but it wasn't.
Returned Clean
My Experience - 5.0/5.0 -
It looks really good. I'm so thrilled they vacuumed it for me! I didn't expect that. Hard to do at my age! Thank you so much to whomever took that extra step!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a wonderful job with our repair in a timely manner. Hade a loaner for us that did not disappoint.
Customer Service - 5.0/5.0 -
Great
Returned Clean
My Experience - 5.0/5.0 -
Fantastic service—and on time/quick!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was so nice
Customer Service - 5.0/5.0 -
Outstanding service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional through the whole process
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would differently recommend Garber
Repair Quality - 5.0/5.0 -
The work was done quicker then I thought and very professional
Customer Service - 5.0/5.0 -
Very polite and very helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did great work and finished the job sooner than expected.
Customer Service - 5.0/5.0 -
Anytime I had questions they were answered very promptly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice work
Customer Service - 4.0/5.0 -
Took a while to get a loaner
Likely to Recommend - 5.0/5.0 -
The body shop did high quality work in a timely manner.
Repair Quality - 5.0/5.0 -
All staff was top knotch and treated me with patience and respect.
Customer Service - 5.0/5.0 -
See previous comment.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This being my first insurance claim, everything went very smoothly! I was very happy with timing and service from the body shop!
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Had a bad experience. Brian Rouse made it better
Repair Quality - 2.5/5.0 -
Bad experience with a favorable outcome
Customer Service - 2.5/5.0 -
Bad experience but the service manager Brian Rouse helped