Garriss Body Shop - Hull Road

4.9 (1,080reviews)
100%
2883 Hull Road,  Kinston,  NC  28503
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Shop AssistantSparkles

In operation 29 years.

We offer 2 locations for your DRP needs. Locally owned and operated for over 25 years. Fastest growing body shops in the greater Kinston area for the last 5 years. Run by two partners, one had 10+ years as State Farm Adjuster, and the other worked for national MSO's at market levels for a decade. We understand cycle time, competitive pricing, accurate repair planning, and CSI.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 1:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,080)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs that leave vehicles looking brand new, often exceeding expectations. The team is widely recognized for outstanding customer service, with staff described as friendly, professional, courteous, and genuinely caring. Proactive communication through texts, calls, and app updates kept customers well-informed throughout the repair process. Many vehicles were completed ahead of schedule, reflecting strong time management. A small number of customers noted concerns about repair quality and final cost discrepancies, as shared directly in their feedback. Overall, the overwhelming majority of customers expressed strong satisfaction and enthusiastically recommend the shop to family and friends.
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"... stated , you never could tell anything had happened they did a perfect job on it and it was cleaned all the way to the floor mats !!! I was beyond impressed. Im ..." Read more
"There is trash debris in the paint, the fitment fender to hood and fender to door gap is WAY off, overspray on things ..." Read more
"I was extremely impressed with the work and dedication taken on my vehicle. I was just as impressed with the staff ..." Read more
"The work no our car was great. It looks like nothing ever happened, which is what you want. They even went so far as to detail the inside before ..." Read more
"... adequately informed, answer any questions you have, do excellent work, and ensure you are completely satisfied." Read more
"It was ready early"
"... keep me informed on the progress on the repairs. Got it back earlier than I thought I would.. Did a great job." Read more
"They did a great job. Finished the job quicker than expected. 100% satisfied"
"Everyone was polite and courteous. The repairs was completed before I was expecting and Im very appreciative of constant communication"
"... kept me informed throughout the entire process. They provided me with regular updates on the repair progress." Read more
"Everything was great from day one when I walked in, fast, professional & very informative. Thanks for the work, ill be back"
"Communication was outstanding"
"... customer service. Garriss was very good to work with and kept us aware of the progression of our car being repaired. I would definitely recommend them to anyone looking ..." Read more
"Able to speak with staff whenever I call and receive return calls as promised. Received emails informing ..." Read more

My Experience

My Experience

They do great work and are great to deal with

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Staff was very personable and professional. Observed how they interacted with other customers as well and they were great. Fixed my door in a timely fashion with no issues thus far. 3rd time using their services and I am still a satisfied customer. Thanks Garris!

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

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I would highly Recommend this shop for any Body shop repair

Repair Quality

Thank you Josh and the entire staff at Garriss Body Shop for the time and attention which was spent on my Ford Edge Vehicle. The quality of work is truly exceptional and Your cooperation and assistance in the matter are sincerely appreciated. Thank you, Keith Simmons

Customer Service

Outstanding Customer Service

Returned Clean

My Experience

My Experience

A great job well done. Vehicle was very clean

Likely to Recommend

Repair Quality

Beautiful job done on the repairs

Customer Service

Returned Clean

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Repair Quality

Customer Service

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My Experience

Excellent work and customer service! Good folks.

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Repair Quality

Customer Service

Josh, Madisson and Todd were great to work with.

Returned Clean

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My Experience

Your receptionist was very friendly and helpful thank you so much

My Experience

Very professional people. Quick service and a great job.

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Repair Quality

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Returned Clean

My Experience

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Repair Quality

Extremely satisfied!! Excellent quality work and exceptional customer service!

Customer Service

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Everything was just great I would highly recommend my family members and friends

Repair Quality

Great work treated me with great hospitality awesome job I'm very satisfied

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean