Garriss Body Shop - Hwy 11

4.9 (1,099reviews)

99%

(252) 208-7720

2760 Highway 11 North, Kinston, NC 28503

99%

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2760 Highway 11 North
Kinston, NC 28503

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About Garriss Body Shop - Hwy 11

See Photos

2760 Highway 11 North
Kinston, NC 28503

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 8 years.

Garriss Body Shop is a family owned auto body repair business that has been doing business in the Kinston/Lenoir Market since 1987. We now offer two locations for our customers. The original location is at 2883 Hull Road and our addition in 2019 at 2760 Hwy 11 North. Our mission is to provide high quality, timely and efficient repairs. We use the latest in advanced technology to repair vehicles to pre-accident condition ensuring a proper repair while using Original Equipment Manufacturer Repair Guidelines. We offer a Limited Lifetime Warranty for workmanship.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 1:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (1,099)

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Newest
Rating

838 Customers Rated

5 Stars

70.5% Complete

(775)
4 Stars

4.1% Complete

(45)
3 Stars

0.6% Complete

(7)
2 Stars

0.4% Complete

(4)
1 Star

0% Complete

(0)
< 1 Star

0.6% Complete

(7)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or better than expected after service. The staff is widely recognized for being friendly, professional, and genuinely caring. Communication stands out as a key strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is another highlight, as many vehicles were completed ahead of schedule. A few customers noted delays in parts availability, though they acknowledged this was outside the shop's control. One customer mentioned a concern about vehicle care during repairs and an incomplete repair, reflecting areas where customers feel attention to detail could be strengthened.

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Service Quality
Timeliness
Communication

"... detailed my truck so clean i didnt recognized it ! The quality of work and attention to detail is second to none ! Beat their competitor by more than $500 ! Do yourself ..." Read more

"The quality of repair is superb. You cannot tell the vehicle had any type of damage."

"The repair work on my car turned out fantastic! I can barely tell where the damage was. Everyone at Garris ..." Read more

"Phenomenal place, awesome people, terrific work!!! This will be my go to place for any future needs!!!"

"... absolutely ecstatic from the work done on my Mustang. Once complete, my car was better than new! Everyone went the extra mile towards making my experience ..." Read more

"... amazing service at a body shop that I have ever had! My car was ready 3 days earlier than quoted! They were also amazing at communicating every single ..." Read more

"Everyone was friendly and helpful, my car was completed a week ahead of schedule and she looks perfect!"

"They told me about what time it would be ready and it was I really picked it up a day early"

"Early! Communication was amazing."

"it was a 4 day estimated job that took 2 weeks unfortunately"

"... ready 3 days earlier than quoted! They were also amazing at communicating every single step of the process! Highly recommend Garriss Body shop!" Read more

"Tremendous communication with the Garris Body Shop Team. They consistently kept me updated on the progress ..." Read more

"Communication was great. Email received with quote, followed up with a phone call, another notice of ..." Read more

"Communication was excellent and work was performed on time. The repairs were done to a very high standard and ..." Read more

"The repair is incredible. The support and keeping me informed was so appreciated. I will gladly refer your shop to others."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication