Garriss Body Shop - Hull Road

4.9 (1,086reviews)
100%
2883 Hull Road,  Kinston,  NC  28503
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Shop AssistantSparkles

In operation 29 years.

We offer 2 locations for your DRP needs. Locally owned and operated for over 25 years. Fastest growing body shops in the greater Kinston area for the last 5 years. Run by two partners, one had 10+ years as State Farm Adjuster, and the other worked for national MSO's at market levels for a decade. We understand cycle time, competitive pricing, accurate repair planning, and CSI.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 1:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,086)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team receives strong recognition for outstanding customer service, described as professional, courteous, and friendly throughout the entire process. Communication is a standout strength, with customers appreciating regular updates via texts, calls, and emails that kept them informed at every stage. Many vehicles were completed ahead of schedule, reflecting excellent time management. Complimentary interior and exterior cleaning was a pleasant and recurring surprise for customers. A small number of customers noted minor issues such as overspray, sensor malfunctions, or extended wait times, though these were largely addressed promptly by the team. Overall, the shop earns high marks for professionalism, repair excellence, and a customer-first approach, with many customers expressing intent to return and recommend the shop to others.
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"... stated , you never could tell anything had happened they did a perfect job on it and it was cleaned all the way to the floor mats !!! I was beyond impressed. Im ..." Read more
"... has been done.I have look this work all over and its a perfect job I can not find not one single flaw, I will be doing a google review on you guys telling ..." Read more
"... adequately informed, answer any questions you have, do excellent work, and ensure you are completely satisfied." Read more
"... took a month, but there was serious damage and they took their time and completed the job correctly." Read more
"... about the situation. It was a no worry situation. The car looked as if nothing ever happened. The gaps between the quarter panel hood and door ..." Read more
"Vehicle was completed and returned about a week earlier than first scheduled for work to be completed."
"... building I was treated with respect and curiosity. My car was done in a timely manner with weekly updates about the progress. The outcome was absolutely amazing.To ..." Read more
"They did a great job. Finished the job quicker than expected. 100% satisfied"
"My vehicle was completed and ready for pick up several days before!"
"It was late because there were more issues to handle so it took longer."
"The Garriss Body Shop Team was great to work with, kept me informed on the process and ongoing repairs, and quickly responded to any concerns I brought ..." Read more
"I love the communication"
"... customer service. Garriss was very good to work with and kept us aware of the progression of our car being repaired. I would definitely recommend them to anyone looking ..." Read more
"... did excellent work in a very timely manner, they kept in contact with me the entire time. Outstanding business!!" Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I appreciate y'all so much for all the awesome work. That y'all did on my Nissan Murano. Y'all truly did excellent work. I just can't say it enough. Thank Y'all so very much for everything

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Repair Quality

Y'all did an fantastic job. Thank y'all so very much

Customer Service

Excellent job

Returned Clean

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Repair Quality

Great job. Would definitely recommend to anyone!

Customer Service

Very responsive and kept me updated on repairs.

Returned Clean

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Repair Quality

after hours help & very quick repair when at their shop

Customer Service

friendly on phone and in person

Returned Clean

My Experience

Excellent work and customer service! Good folks.

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Repair Quality

Great Folks.

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My Experience

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Customer Service

My Experience

They do great work and are great to deal with

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Customer Service

Returned Clean

My Experience

Car looks great.Great customer Service. I am very satisfied. Was very clean when I pi ked it up also. Very impressed. Would recommend Garris Body to anyone that need repairs .. Thank you

Likely to Recommend

Definitely

Repair Quality

Picked up vehicle everything was great Was very satisfied

Customer Service

Returned Clean

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Repair Quality

My car looks so good!

Customer Service

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Repair Quality

Staff was very personable and professional. Observed how they interacted with other customers as well and they were great. Fixed my door in a timely fashion with no issues thus far. 3rd time using their services and I am still a satisfied customer. Thanks Garris!

Customer Service

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My Experience

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Customer Service

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I would highly Recommend this shop for any Body shop repair

Repair Quality

Thank you Josh and the entire staff at Garriss Body Shop for the time and attention which was spent on my Ford Edge Vehicle. The quality of work is truly exceptional and Your cooperation and assistance in the matter are sincerely appreciated. Thank you, Keith Simmons

Customer Service

Outstanding Customer Service

Returned Clean

My Experience

My Experience

A great job well done. Vehicle was very clean

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Repair Quality

Beautiful job done on the repairs

Customer Service

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Customer Service

Josh, Madisson and Todd were great to work with.

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Repair Quality

Customer Service

Returned Clean

My Experience

Your receptionist was very friendly and helpful thank you so much