Garry's Collision

5.0 (1,331reviews)
100%
97 Mill St,  Rochester,  MI  48307

In operation 47 years.

Garry’s Collision has proudly served the Rochester area since 1979, delivering consistent, high-quality collision repairs with a focus on customer satisfaction and efficient turnaround times. As a trusted local business for over four decades, we combine modern repair techniques with a hands-on, personalized approach to every job. Our facility is equipped to handle everything from minor dents to heavy structural repairs, including aluminum body work and ADAS calibrations. We offer in-house estimates, digital repair updates, and prioritize cycle time performance and clear communication. We work closely with major insurers to ensure smooth, timely, and accurate repair experiences for all parties.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,331)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new or better than before. The staff receives high marks for professionalism, friendliness, and clear communication throughout the repair process. Regular updates via text and phone calls are frequently highlighted as a standout feature. Customers also express pleasant surprise at receiving their vehicles thoroughly cleaned inside and out, often describing it as an unexpected bonus. The shop's ability to handle insurance coordination seamlessly is another recurring positive. A few customers noted occasional delays, though most attributed these to external factors like parts availability or insurance companies. Overall, the overwhelming majority of customers express strong satisfaction and willingness to recommend the shop.
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"I rated Garrys Collision a 10 because the repair quality was excellent. The work was done correctly the first time, the finish looked flawless, and my ..." Read more
"Perfect repair work, like it never happened. Great communication, friendly staff and very acceptable ..." Read more
"They went above and beyond all expectations during the repair phases of my damaged vehicle. They returned my vehicle ..." Read more
"They went above and beyond what was repaired for no extra cost. The vehicle was spotless inside and out. Best service ..." Read more
"Absolutely top notch service, promptness and quality!"
"... people at Garrys Collision jumped right on it and had the repair done earlier than promised and also detailed the car inside and out! Not sure it looked that good ..." Read more
"... They made everything smooth from start to finish. The vehicle was returned to me a day earlier than expected." Read more
"It was finished ahead of schedule, and Im very grateful for how quickly my vehicle was ready."
"Great job at a fair price and completed when promised what more can one ask"
"Service was wonderful, but initially I was told that it would take a week yet it took 3."
"The communication regarding the progress of the repairs was exceptional and greatly appreciated!"
"... customer service was outstanding. They were friendly, kept me updated throughout the repair, and truly made me feel taken care of." Read more
"Communication was fast, clear and comprehensive."
"... make this an excellent overall experience. They were very communicative and kept me up to date on the progress of the repair and made it a seamless process." Read more
"Extremely satisfied! Everyone there is so friendly! The texts with updates were extremely helpful!"

Likely to Recommend

Repair Quality

Great Job! Thank you

Customer Service

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Returned Clean

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Repair Quality

The did a great job and delivered it back on time.

Customer Service

Always had good communication thru the whole process.

Returned Clean

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Customer Service

I would have appreciated a call telling me that the car would take longer than expected.

Returned Clean

My Experience

The car looks brand new. You can't tell she was ever hit. Thank you!!

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My Experience

Everyone and each step of the process was friendly and professional. Parts were ordered and painted in advance. My repair was done quickly and everything works as expected and looks as good as new. I highly recommend Garry's Collision.

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Repair Quality

Everything about my experience with Garry’s Collision was excellent.

Customer Service

Returned Clean

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We had Garry's Collision do some previous work and returned because we were very satisfied.

Repair Quality

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Returned Clean

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Returned Clean

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I have recommended Garry's to many people. They have been doing an outstanding job on my cars for years!

Repair Quality

Marcel and the team did a fantastic job getting the BMW bodywork completed on a timely basis. The repairs, paint match and the finish are all excellent.

Customer Service

Great service and regular updates.

Returned Clean

Likely to Recommend

I chose Garry's Collision based upon a positive recommendation from a friend. The entire process, from the initial estimate, scheduling, insurance coordination, and the final repair and hand-off was very well handled. My car was beautifully cleaned and the repair work looks great! A great shop to work with. Highly recommend!

Repair Quality

My car was beautifully cleaned and the repair work looks great!

Customer Service

Everyone I worked with was so friendly and easy to communicate with.

Likely to Recommend

Repair Quality

Great job at a fair price and completed when promised what more can one ask?

Customer Service

Returned Clean

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Absolutely

Repair Quality

Customer Service

Personal Professional Fast

Returned Clean

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Repair Quality

The staff were great. Communicated an did a great job.

Customer Service

Friendly and relatable staff.

Returned Clean

My Experience

Garry’s Collision did an amazing job restoring my damage to match the car’s factory appearance and maybe even better then before!

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Returned Clean

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Repair Quality

Garry's Collision did a great job repairing my truck. They also went out of their way to touch up other areas on the body that were not part of the damage. Also, they detailed my truck, which was a nice surprize.

Customer Service

Returned Clean

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Returned Clean

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