Garry's Collision

5.0 (1,318reviews)
100%
97 Mill St,  Rochester,  MI  48307

In operation 47 years.

Garry’s Collision has proudly served the Rochester area since 1979, delivering consistent, high-quality collision repairs with a focus on customer satisfaction and efficient turnaround times. As a trusted local business for over four decades, we combine modern repair techniques with a hands-on, personalized approach to every job. Our facility is equipped to handle everything from minor dents to heavy structural repairs, including aluminum body work and ADAS calibrations. We offer in-house estimates, digital repair updates, and prioritize cycle time performance and clear communication. We work closely with major insurers to ensure smooth, timely, and accurate repair experiences for all parties.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,318)

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Quality work

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Returned Clean

My Experience

Great work. As usual.

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I always tell people about Garys collision I tell them it’s the best place to take your car

Repair Quality

The best collision shop ever they do great work and make sure it’s done right they also clean inside and outside my car looks brand new

Customer Service

They communicate very well and let you know how things are going they keep you updated

Likely to Recommend

Love the work they did looked like anew car They even cleaned the inside out. Blessed to have found them Thank you All so much Darlene Justin

Repair Quality

Just the biggest surprise it looked like a.new car!! it was even cleaned out on the inside Who would know Get your car fixed there and be happy too

Customer Service

Returned Clean

Likely to Recommend

I already have and plan to stop by for business cards to give to my Rochester area clients

Repair Quality

Thanks for the good work, keeping in touch as you progressed, for pushing State Farm to be more expeditious, for working so quickly and returning my vehicle early even under the circumstances. You will always be my first choice collision shop. Steve Boggs And crew at North Hill Tire&Auto recommended you to me the first time I did business with you. They also confirmed with this last repair that you are still their first choice shop. And they were right. So thank you and I will recommend you to friends, family, clients etc.

Customer Service

Very professional, accommodating, expeditious and friendly at once.

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My Experience

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Great job!

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My car is coming in soon and I will highly recommend you. Note, I was referred to you by Charlie Henstock and Kenny Kania at Great Oaks!

Repair Quality

Very thoughtful work on the quote, honest on items that are uncertain. We worked together with great and open communication. The work was completed a day earlier than estimated as well. THANK YOU!

Customer Service

Outstanding and timely communications.

Returned Clean

My Experience

Everything about my experience was excellent. The only thing I'm disappointed about is partly due to my own fussiness about my car and would probably not be an issue for most customers. Once I got home and had the chance to inspect the repair more closely I notice the front fascia and headlight covers did not fit as well as they did before. If this is the best possible fit after repairing the damage then I can live with it, but it seems like some of the parts may be out of adjustment relative to each other? Sorry to be a pain about this, other than this part fit issue everything else looks great!

Likely to Recommend

Despite my very critical comments, Overall I'm still very satisfied, especially in comparison with experiences I have had with other collision repair shops I have had over the years. Garry's is by far the best collision shop repair experience I have ever had - sorry I'm so critical! I really don't think anyone at Garry's was doing anything other than their best work. Any other car I have owned I would not be so critical about, its just that I treat this particular car as a collectors item so I have very high standards and expectations for its appearance and the precision fit of all the parts to appear the way it did when it was new (if not better whenever possible).

Repair Quality

The paint color match and quality of the paintwork are excellent and I would rate a 10. My issue is with the fit of the assembled parts. The front fascia is mis-aligned relative to the front fenders, and the pop-up headlight covers are mis-aligned relative to the hood. I was expecting the parts to fit the way they did before the repair.

Customer Service

Based on email communication with Jacqueline I was expecting my front fascia (bumper) to be replaced with a Mazda OEM replacement part , but when I picked the car up I was told the bumper was repaired instead of replaced. Now because of my issues with the fit of bumper to the fenders, I'm concerned the part fit issues are a result of repairing rather than replacing fascia. I would have appreciated better communication about the decision to repair rather than replace the bumper.

Returned Clean

My Experience

My car looks phenomenal and Jacqueline did a great job communicating with me to keep me in the loop all along the way!

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Customer Service

I called to check on my vehicle several times. Wish Garry's would called me before I called them. They were quick to return my call and that was apricated.

Returned Clean

My Experience

whole vehicle looked ready for the showroom floor. thanks.

Likely to Recommend

Repair Quality

inside and out car looked like new

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Excellent service!!!

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Told my driver Ed class.

Repair Quality

Very professional job. Dan and Jacqueline are awesome.

Customer Service

Returned Clean

My Experience

Car was ready on time and I was kept informed on progress the day of pickup The car repair was well done and I was happily surprised that they detailed the interior -few places would have done that. I would highly recommend Gary's Collision!!!

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Very good

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Great service

Customer Service

Jacqueline was very helpful.

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