Garry's Collision

5.0 (1,318reviews)
100%
97 Mill St,  Rochester,  MI  48307

In operation 47 years.

Garry’s Collision has proudly served the Rochester area since 1979, delivering consistent, high-quality collision repairs with a focus on customer satisfaction and efficient turnaround times. As a trusted local business for over four decades, we combine modern repair techniques with a hands-on, personalized approach to every job. Our facility is equipped to handle everything from minor dents to heavy structural repairs, including aluminum body work and ADAS calibrations. We offer in-house estimates, digital repair updates, and prioritize cycle time performance and clear communication. We work closely with major insurers to ensure smooth, timely, and accurate repair experiences for all parties.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,318)

Likely to Recommend

For decades I've trusted G.C. and will highly recommend.

Repair Quality

Always professional, listens to the need/concern, and did an outstanding job on a very difficult vehicle...

Customer Service

Great!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for the great work, high quality and perfect customer service. Thank you to Jacklin, Ryan and DJ. Great team!

Likely to Recommend

Repair Quality

They went the extra mile.

Customer Service

Returned Clean

Likely to Recommend

Painted 2 items for me so far. Both have been great.

Repair Quality

Very very good overall. Pleasant experience. 1 very very minor spot, almost unnoticeable, where paint didn’t settle on primer. Overall, very good!

Customer Service

Straightforward and professional

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The exterior repair of my jeep looks amazing. It’s clear that they took pride in their work. I am most pleased that they are taking care and responsibility for all The work inside my vehicle, as well as outside. At this time, they are standing behind everything that was done to my vehicle.

My Experience

All around great experience!!

Likely to Recommend

Would highly recommend to anyone.

Repair Quality

Excellent service all around! Fixed what needed to be fixed quicker that expected. Left the inside and outside of my car sparkling clean. & all around kind and helpful!

Customer Service

Fantastic!!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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My Experience

Likely to Recommend

I have recommended Garry's Collision to friends needing ehicle repair.

Repair Quality

Excellent job! My car looks like new. Both interior and exterior were cleaned,

Customer Service

I was informed daily of the repair progress.

Returned Clean

Likely to Recommend

All good in the end, but do not overlook the power to your firm of steady proactive customer communication. Even if news is bad, tell customer and tell when the good news is expected. In customer relations, No news is Bad news ...becasue the customer will assume the void if info means there is no good progress. Sharing bad news is still a value-added thing because it demonstrated you are on the case and keeping the customer's need for news fulfilled.

Repair Quality

All was fine in the end, but Timing was stretched. Customer communication on progress and developments would benefit from more dedication.

Customer Service

See prior.

Returned Clean

Likely to Recommend

Repair Quality

very considerate, helpful and promt in getting the job done. Reasonable pricing.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Slow operations. Took 8 business days to fix fender bender

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great!!

Customer Service

Returned Clean

My Experience

Garry’s Collision was wonderful! I will recommend them to everyone!

Likely to Recommend

Repair Quality

The whole experience was wonderful! I would highly recommend them!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Went above and beyond! I have already recommended Gary’s to multiple other people.

Customer Service

Returned Clean