Garry's Collision

5.0 (1,318reviews)
100%
97 Mill St,  Rochester,  MI  48307

In operation 47 years.

Garry’s Collision has proudly served the Rochester area since 1979, delivering consistent, high-quality collision repairs with a focus on customer satisfaction and efficient turnaround times. As a trusted local business for over four decades, we combine modern repair techniques with a hands-on, personalized approach to every job. Our facility is equipped to handle everything from minor dents to heavy structural repairs, including aluminum body work and ADAS calibrations. We offer in-house estimates, digital repair updates, and prioritize cycle time performance and clear communication. We work closely with major insurers to ensure smooth, timely, and accurate repair experiences for all parties.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,318)

Likely to Recommend

What an experience should be Incredible service and great work

Repair Quality

Outstanding work and experience

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I had a family emergency. Getting the vehicle repaired was added stress. Jaqueline was great. Handled everything for me. Cleaning the inside of my vehicle was unexpected and really made my day.

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Excellent work. Vehicle looks better than before the accident. Handled conversations/negotiations with the insurance company very well.

Customer Service

Professional, timely, always kept me well informed.

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Would 💯 recommend

Repair Quality

So incredibly happy with my experience and sincerely appreciate the continual updates.

Customer Service

Absolutely amazing and so grateful for the wonderful customer service.

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Your office staff was very professional and knowledgeable.

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Garry's is the best for Body shop fixing. I am really impressed with their work. This is the second time we used them and they are professional. They have also lowered the amount of time the car is in the shop. Last time it was about 1 month and this time about 2 weeks. They were able to get the car back to me before my rental agreement ended.

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Plus they cleaned the inside of my car, something I could never do efficiently. Appreciate that so much.

Customer Service

Very friendly staff

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Already have recommended your team

Repair Quality

Very good work, and a wonderful staff. Thank you for all the updates. I was extremely satisfied.

Customer Service

Returned Clean

Repair Quality

All work is good but there are two problems: First, is a glitch with the active safety features that require the proper operation of the front camera. It was replaced and recalibrated but something was not done correctly (frt camera calibration?). As a result, two key safety systems are not operational. 1) my Lane Keeping Assist feature is not operating property & 2) the Automatic Braking Warning system is not working either. John took a demo ride with me to assess & verify the above problems, and says he will do what it takes to correct these safety-related problems. John is valuable asset to Garrys. He both very technically knowledgeable and has great customer interface skills/demeanor. He listens to customers' justifiable complaints/problms. He reassured me that he will fix these problems. Also, after the driver front door replacement/repair, there is a new/annoying windnoise in the upper door-to-body A-pillar/Roof Rail/Header seal area. John witll ride and evaluate it for remedial action. Finally, the battery on my vehicle must have been rundown and needed to be jumped/charged (doors open and/or lights left on(?). Resulting in the loss of a myriad of its memory presets, requiring they be reentered -- a royal hassle. There is an easy remedy: this dead battery situation by putting a battery charger on the vehicle before work starts and kept charging until repairs are completed. Deep charge cycling a battery damages by prematurely aging it.

Customer Service

John was a great person to deal with. He won my resoect. Jessica was great too in scheduling and follow-up calls.

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A Garry's disciple now

Repair Quality

Beyond my expectations

Customer Service

Very customer friendly

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Likely to Recommend

The staff was courteous and professional… definitely would recommend!

Repair Quality

I was visiting Rochester and was hit by a deer. Garry’s Collision was highly recommended by my brother-in-law to help me out with repair, and Garry’s did not disappoint. The staff was quick to assist me in obtaining a part for my safe return home to KY.

Customer Service

Customer service was outstanding! From the first phone call and interaction with employees to final visit… completely satisfied!

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Highly recommend

Repair Quality

Beautiful result

Customer Service

Efficient and accurate.

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