Gary Yeomans Ford

4.1 (425reviews)
80%
4101 Clinton Hwy,  Knoxville,  TN  37912

In operation 36 years.

Here at Gary Yeomans Ford Collision Center we pride ourselves in taking care of our customers. We fix every vehicle as if our on family would be driving it on completion. We have been in business for over 25 years and we are proud of our reputation and committed service to our customers. We are Ford and Lincoln certified repair center and also Ford aluminum repair certified. We are also certified in many other makes like Nissan and Kia to name a few. We are ready and set up with top of the line equipment to be able to repair all Makes and models, Foreign and Domestic to suit your needs..

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (425)

My Experience

Did a great job in a timely matter.thank you all so much

Likely to Recommend

They where great all around.

Repair Quality

Looks great. Everything was repaired that had damage.

Customer Service

Great. Went over everything with us from drop off to pick up.

Likely to Recommend

Repair Quality

I was never informed of any progress- I was never told that I was getting used wheels to replace the damaged ones- there was no communication outside of text updates which were very vague and provided no detail other than in progress or complete.

Customer Service

The advisor I spoke to Duane- spoke over me when I was trying to speak.

Returned Clean

My Experience

My Experience

Perfect experience

Likely to Recommend

absolutely 👍

Repair Quality

everyone was so nice! and your place was very impressive! immaculate!! and most importantly my car looks amazing!! great job!

Customer Service

top notch customer service!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Everyone was great. The only issue I had was when I first came to drop off the car I didn’t really know where or how.

Returned Clean

Likely to Recommend

Repair Quality

Everything was not done and ready like I was told on the phone and still had to wait for some things to be done before I actually got it back. The driver side wiper still leaves a bad streak on the windshield. I don’t think it was replaced like I had asked.

Customer Service

It was a bit confusing on where to go once I got there to pick up.

Returned Clean

Likely to Recommend

Absolutely not. I’d give them $20 to shop somewhere else.

Repair Quality

The buying experience here was the most drug out and stressful purchase I have ever made. Never again will I deal with this dealership for anything. Wouldn’t buy a hot wheel from here.

Customer Service

Treated like a dollar sign.

Returned Clean

My Experience

Great job and communication!

Likely to Recommend

Repair Quality

Great communication and body work!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Ford vehicles are tough. Excellent experience with the dealership all around! Ford has treated us great!!!

Repair Quality

Fantastic turnaround time by Ford’s Body Shop!!!

Customer Service

Dave and all in the Body Shop treated us very well!!! A big “Thank You” to all!!!

Returned Clean

Likely to Recommend

Repair Quality

Very pleased with the work and got it done in a short amount of time

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did an excellent job on our truck. My husband was very impressed.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Honest and dependable, always takes care of us.

Customer Service

Returned Clean

My Experience

Excellent service and assistance from other departments!

Likely to Recommend

The process of dealing with different parts of the needs of the vehicle could be streamlined a bit but overall got the job done.

Repair Quality

Excellent job by the Body Shop friendly and attentive to detail.

Customer Service

Made me feel part of the repair and how it was progressing.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Didn’t correct all problems. Untimely. Doesn’t return phone calls.

Customer Service

Customer service practically nonexistent.

Returned Clean

Likely to Recommend

They do good work it just took forever.

Repair Quality

It took from the Thursday before Memorial Day to July 1 to get the part replaced. When vehicle was actually repaired, it went very fast.

Customer Service

Took forever to get this job done ie get the insurance company to act, then get it in to have part installed. David and gal that wrote up claim were very pleasant and as accommodating as they could be w/short staff and getting part.

Returned Clean