Gary Yeomans Ford

4.1 (434reviews)
80%
4101 Clinton Hwy,  Knoxville,  TN  37912

In operation 36 years.

Here at Gary Yeomans Ford Collision Center we pride ourselves in taking care of our customers. We fix every vehicle as if our on family would be driving it on completion. We have been in business for over 25 years and we are proud of our reputation and committed service to our customers. We are Ford and Lincoln certified repair center and also Ford aluminum repair certified. We are also certified in many other makes like Nissan and Kia to name a few. We are ready and set up with top of the line equipment to be able to repair all Makes and models, Foreign and Domestic to suit your needs..

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (434)

My Experience

It came home clean!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for cleaning the exterior of my truck for pickup and completing the repairs on time

Likely to Recommend

Good service.

Repair Quality

I felt they did a nice job on fixing it.

Customer Service

Good

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very satified and the detail before return was fantastic.

Likely to Recommend

Repair Quality

Repairs were done so that the vehicle looks brand new. Really appreciate that the vehicle was so well detailed upon completeion.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Do not like the overall repair done to the vehicle

Customer Service

Returned Clean

My Experience

Working with Meanie was the best experience of this whole process. She did a great job communicating and made the whole process easier for me.

My Experience

Likely to Recommend

Jury is still out

Repair Quality

When I picked my vehicle up, I was highly satisfied. However after just a few days the repaired area around the headlamp began to separate and now I am having to once again coordinate with the repair shop, insurance and rental companies to get this repaired.

Customer Service

Very professional

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Did a great job in a timely matter.thank you all so much

Likely to Recommend

They where great all around.

Repair Quality

Looks great. Everything was repaired that had damage.

Customer Service

Great. Went over everything with us from drop off to pick up.

Likely to Recommend

Repair Quality

I was never informed of any progress- I was never told that I was getting used wheels to replace the damaged ones- there was no communication outside of text updates which were very vague and provided no detail other than in progress or complete.

Customer Service

The advisor I spoke to Duane- spoke over me when I was trying to speak.

Returned Clean

My Experience

Perfect experience

Likely to Recommend

absolutely 👍

Repair Quality

everyone was so nice! and your place was very impressive! immaculate!! and most importantly my car looks amazing!! great job!

Customer Service

top notch customer service!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Everyone was great. The only issue I had was when I first came to drop off the car I didn’t really know where or how.

Returned Clean

Likely to Recommend

Repair Quality

Everything was not done and ready like I was told on the phone and still had to wait for some things to be done before I actually got it back. The driver side wiper still leaves a bad streak on the windshield. I don’t think it was replaced like I had asked.

Customer Service

It was a bit confusing on where to go once I got there to pick up.

Returned Clean

Likely to Recommend

Absolutely not. I’d give them $20 to shop somewhere else.

Repair Quality

The buying experience here was the most drug out and stressful purchase I have ever made. Never again will I deal with this dealership for anything. Wouldn’t buy a hot wheel from here.

Customer Service

Treated like a dollar sign.

Returned Clean

My Experience

Great job and communication!

Likely to Recommend

Repair Quality

Great communication and body work!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience