Gary Yeomans Ford

4.1 (429reviews)
79%
4101 Clinton Hwy,  Knoxville,  TN  37912

In operation 36 years.

Here at Gary Yeomans Ford Collision Center we pride ourselves in taking care of our customers. We fix every vehicle as if our on family would be driving it on completion. We have been in business for over 25 years and we are proud of our reputation and committed service to our customers. We are Ford and Lincoln certified repair center and also Ford aluminum repair certified. We are also certified in many other makes like Nissan and Kia to name a few. We are ready and set up with top of the line equipment to be able to repair all Makes and models, Foreign and Domestic to suit your needs..

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (429)

Likely to Recommend

Repair Quality

Outstanding job.

Customer Service

Returned Clean

My Experience

The repairs were great very well done and the communication between between me and the shop was great. Thank you all very much.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The breaking system had an alarm which required the return of the car.

Customer Service

Customer service kept us informed. Answered our questions.

Likely to Recommend

Repair Quality

Lights are wonderful, however still have excessive noise coming from back windows

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Everything is perfect

Customer Service

Good

Likely to Recommend

Repair Quality

Customer Service

Great work!

Returned Clean

My Experience

The repair took longer than expected. Communication was sometimes hard. I asked for the tire pressure monitor sensor warning to be addressed and it’s still on. The wheel panel protectors are different colors (3 are gray and 1 is black). So no, not completely satisfied.

Likely to Recommend

Repair Quality

I commented on this on your previous survey question. Communication was sometimes hard - I had to make multiple phone calls to get an update, the truck was not completed when were told it would be causing a lot of issues with plans that had been made, the wheel well covers are not the same color and the tire pressure monitor alert was not addressed.

Customer Service

There were a lot of minor things tha could have been easily fixed and make that vehicle look nice. For the amount of money that you charged the insurance company and the $500 deductible that you would NOT waiver, I believe you could have done a better service job. I am sorry, but it is this customer's opinion. I know yours differs from mine....of course.....you only provide minimal service, anything little above and beyond, you could care less!!!!

Returned Clean

My Experience

Great people and a absolute fantastic job truck looks good as new definitely a big thanks

Likely to Recommend

Repair Quality

The car looked beautiful when I got it back.

Customer Service

There were a couple hiccups along the way, but overall great.

My Experience

My backup camara don’t work When I drop off my car was working . Apparently when you fix the bumper damage the camera . One side of my car look like you put a liquid and take the glossy paint . You fix the door but the door handle don’t paint.

My Experience

Wonderful and timely job!

My Experience

Great job by the body shop

My Experience

The service advisor was excellent, the repairs were completed quickly and to my complete satisfaction.

Likely to Recommend

Repair Quality

Fast quality work

Customer Service

The service writer/point of contact was competent and communicated well

Likely to Recommend

Repair Quality

Had to take it back because stuff was missed and my suspension is messed up still.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I appreciated knowing the progress of the repairs. Thank you

Likely to Recommend

Repair Quality

Not only did they fix the damages on my car but they cleaned and waxed the outside of it and cleaned my floor mats. Very impressed

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Most of the car looked great however theres still a dent in the driver side of my hood. And it's extremely noticeable as well. Not something that should have been easy to miss

Customer Service

Customer service has great. Professional and friendly.

Returned Clean