Gary Yeomans Ford
In operation 36 years.
Here at Gary Yeomans Ford Collision Center we pride ourselves in taking care of our customers. We fix every vehicle as if our on family would be driving it on completion. We have been in business for over 25 years and we are proud of our reputation and committed service to our customers. We are Ford and Lincoln certified repair center and also Ford aluminum repair certified. We are also certified in many other makes like Nissan and Kia to name a few. We are ready and set up with top of the line equipment to be able to repair all Makes and models, Foreign and Domestic to suit your needs..
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Most of the car looked great however theres still a dent in the driver side of my hood. And it's extremely noticeable as well. Not something that should have been easy to miss
Customer Service - 4.5/5.0 -
Customer service has great. Professional and friendly.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I told Dwayne that it was the best experience I have had getting a car repaired. I was kept up to date weekly and sometimes more than couple times a week. The car was done on time and looked beautiful. I will highly recommend your body shop and staff to anyone. Thanks so much for everything that you did.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was helpful and answered all questions.
Customer Service - 5.0/5.0 -
Everyone made sure I was happy with my service.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Since you are persistent and keep sending messages from different numbers after I say STOP… to include sales pitches! I will go ahead and give you the details of my experience in detail. When I made my insurance claim, I did it specifically for concerns on mechanics, i.e. the breaking system, the catalytic converter and check engine light and the suspension or struts or whatever else was making noise whenever I hit any slight inconvenience in the road… so I made a claim with my insurance company.. there was also cosmetic damage… But the claim would never have been made if the only thing wrong with my car was cosmetic. I opted for Gary Yeomans forward over the body shops because I assumed that might be a better option… when I dropped off my car it was very blasé. The young kid drew on my car the cosmetic damage. I specifically said there was concerns about the mechanics. He wrote something on the hood of the car… Then four days later I was called to inform me that the total for my cosmetic repairs would be “ “ … I informed Randy that day that that’s not the reason I made the claim that there were mechanical issues and noises that immediately started following the wreck… to include the check engine light! Randy called me back a week later telling me that I can come and get my car saying that they lifted it up how to look at it drove it through the parking lot. I didn’t hear any noises and didn’t see a check engine…. I then called my car insurance company and told them that I would’ve never made the claim for cosmetic and that this was an issue…. From the very first week, Randy held onto this or the mechanic that was responsible for it definitely did not handle it properly. Had to be informed by the car insurance company to do an alignment, which would’ve been an assumed repair after hearing that the car had left the roadway or dropped off on the passenger side…. Randy then started to send text messages saying thanks for picking up your car for five days before I picked up. The car told me that he didn’t know it was gonna happen with my rental car. My car insurance company informed me that my rental car was rented out until Thursday or Friday, and it was no concern of theirs…. The proper repair of my car was their concern…. I was then informed by my car insurance company to not contact Randy anymore and that once I picked up my car, then we will go to another shop through my insurance company to then have the mechanical issues reviewed that Randy/the mechanic blocked from four days in… The most annoying thing of the process is when I picked up my car within four hours of picking up my car my check engine light was on, and the car was making noise on any slight bump in the road that Gary Yeoman Ford was unable to detect… you wanted your review that’s it! Now I will go ahead and take my car into Kia for advice from GEICO. Nothing that I contacted Geico about was handled…. The even more offensive part is that the final quote that was sent to GEICO was $3600 and that included the front bumper assembly that Randy told me on the second week that they didn’t actually have to do that. They figured out a way of fixing it without ordering it, but then charged GEICO for it. Saving this review for my records
Customer Service - 2.5/5.0 -
Since you are persistent and keep sending messages from different numbers after I say STOP… to include sales pitches! I will go ahead and give you the details of my experience in detail. When I made my insurance claim, I did it specifically for concerns on mechanics, i.e. the breaking system, the catalytic converter and check engine light and the suspension or struts or whatever else was making noise whenever I hit any slight inconvenience in the road… so I made a claim with my insurance company.. there was also cosmetic damage… But the claim would never have been made if the only thing wrong with my car was cosmetic. I opted for Gary Yeomans forward over the body shops because I assumed that might be a better option… when I dropped off my car it was very blasé. The young kid drew on my car the cosmetic damage. I specifically said there was concerns about the mechanics. He wrote something on the hood of the car… Then four days later I was called to inform me that the total for my cosmetic repairs would be “ “ … I informed Randy that day that that’s not the reason I made the claim that there were mechanical issues and noises that immediately started following the wreck… to include the check engine light! Randy called me back a week later telling me that I can come and get my car saying that they lifted it up how to look at it drove it through the parking lot. I didn’t hear any noises and didn’t see a check engine…. I then called my car insurance company and told them that I would’ve never made the claim for cosmetic and that this was an issue…. From the very first week, Randy held onto this or the mechanic that was responsible for it definitely did not handle it properly. Had to be informed by the car insurance company to do an alignment, which would’ve been an assumed repair after hearing that the car had left the roadway or dropped off on the passenger side…. Randy then started to send text messages saying thanks for picking up your car for five days before I picked up. The car told me that he didn’t know it was gonna happen with my rental car. My car insurance company informed me that my rental car was rented out until Thursday or Friday, and it was no concern of theirs…. The proper repair of my car was their concern…. I was then informed by my car insurance company to not contact Randy anymore and that once I picked up my car, then we will go to another shop through my insurance company to then have the mechanical issues reviewed that Randy/the mechanic blocked from four days in… The most annoying thing of the process is when I picked up my car within four hours of picking up my car my check engine light was on, and the car was making noise on any slight bump in the road that Gary Yeoman Ford was unable to detect… you wanted your review that’s it! Now I will go ahead and take my car into Kia for advice from GEICO. Nothing that I contacted Geico about was handled…. The even more offensive part is that the final quote that was sent to GEICO was $3600 and that included the front bumper assembly that Randy told me on the second week that they didn’t actually have to do that. They figured out a way of fixing it without ordering it, but then charged GEICO for it.
My Experience - 5.0/5.0 -
I dealt with Randy and had an awesome experience. Very helpful and responsive, would recommend.
My Experience - 5.0/5.0 -
My car looks great. There couldn't have been a better job done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nobody could have done a better job.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No issues
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
good job
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
Car was dirty from someone standing on the door jam. I wouldn’t say anything but it was on both sides and on the side of the doors. I was very surprised to see this.
Customer Service - 4.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 3.5/5.0 -
No communication at all. Car looks great except they didn't put the tow cover back on. But the estimate said 4 days. 3 weeks later not a single word. Called when they opened they said they probably weren't at the desk yet but I could leave my name and number so I did waited all day no call back
Customer Service - 0.5/5.0 -
No communication what so ever after sending you the estimate that was completely off
My Experience - 0.0/5.0 -
Passanger front door will not open from the inside. We did not discover this until we arrived home from the shop, at that point you were closed. Thank you
My Experience - 5.0/5.0 -
My repair service was done in a professional way. I was kept updated on service progress and was even sent pictures explaining what was happening. Fabulous department at Gary Yeoman’s!
My Experience - 5.0/5.0 -
Hello, Thank you all for wonderful job on repairing my explorer.