Gary Yeomans Ford
In operation 36 years.
Here at Gary Yeomans Ford Collision Center we pride ourselves in taking care of our customers. We fix every vehicle as if our on family would be driving it on completion. We have been in business for over 25 years and we are proud of our reputation and committed service to our customers. We are Ford and Lincoln certified repair center and also Ford aluminum repair certified. We are also certified in many other makes like Nissan and Kia to name a few. We are ready and set up with top of the line equipment to be able to repair all Makes and models, Foreign and Domestic to suit your needs..
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
I was originally told 2 to 3 weeks for repair. It took 6 weeks. There was 2 screws missing that holds the taillight in place. Taillight fell out 1/10/26. I call 1/12/26 to get them installed and process was taking way to long. I bought the screws at your facility for $11.94. I will never recommend Gary Yeomans for anything. I will tell everyone I know about my experience. Scott Wilson
My Experience - 5.0/5.0 -
Gary Yeomans Ford of Knoxville did a wonderful job on my body work and special pant. I will make sure to use them from now on. Fantastic job Chris Roberts and Bill and to all the workers that fixed my repairs in such a timely manner
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was great! My car came back super clean and the repair complete.
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
The spray from my windshield wipers don’t work anymore
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
There’s a spot where the paint ran and left a streak, there’s a spot in front of the passenger mirror where the paint is messed up, and there’s a dent on the back that was not there when I dropped off the car.
Likely to Recommend - 2.5/5.0 -
Work was done well. Service was not very good.
Repair Quality - 3.0/5.0 -
The repair was good. I do have 2 comments. 1). During my repair of my front and back bumper my driver Weather Tech matt went missing and it was not recovered. Those are not cheap matts so I had to order a new one. 2). For a simple body repair about 10 days (business) to get repaired after being quoted 4 business days for repair. I had to call every 2 to 3 days to find out what is going with my Jeep. I keep getting same answers that being worked on but that it until I got mad and asked someone to physically go look where my Jeep was and what was % of completion being done. No body knew if my Jeep was 2nd in line to be repaired or the 10th in line.
Customer Service - 2.0/5.0 -
Nobody knew the status of my Jeep every time I called in. All I got it is being worked on. See my comment# 2in the previous question.
My Experience - 0.0/5.0 -
I feel like it took longer than expected, and when I came to get my car the passenger rear door wasn’t lined up. I still need to find the time to bring my car back in to get that repaired.
Likely to Recommend - 0.5/5.0 -
Bad first impression
Repair Quality - 1.0/5.0 -
The repair took much longer than originally quoted and when I picked up my car, my door that was part of the repair wasn’t lined up properly. Now I need to find time to bring my car back to let them make the adjustments needed.
Customer Service - 2.5/5.0 -
Everyone I spoke to was nice, but I was told my car would be ready by Friday and when I called Friday, I was told it would be Monday or Tuesday. This happened for 3 weeks straight.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Received no communication after I dropped the car off. I called 3 days in a row after it had been there 10 days and left messages and received no call back.
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0 -
Left door has to be unlocked when I’m trying to get out but other than that amazing job
Customer Service - 0.5/5.0 -
I will say I wasn’t updated at all. Anytime I got an update was bc I called. I kept getting told my car would be done then the date kept changing. That happened like 6 times. Not mad at that just don’t say someone’s car is done when it isn’t.
My Experience - 0.0/5.0 -
At first I was impressed with the automatic update system, but it turns out it wasn’t accurate at all and when I first called to check in things, I was told one thing and the second time I called I was told a completely different story. Things seemed a little unorganized and people may have been confused because there was another car similar to mine. Either way, the repairs got done well, the insurance claim went well, and I got my car back.
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.0/5.0 -
We were originally told 20 days. It went almost 4 1/2 weeks. We sis not know until we called to ask. I received a text the car was done after being told the prior day it would be done “the next day.” My college daughter took an u er from her apartment to pick it up only to be told the text shouldn’t have been sent. She had to get back to campus and then back to pick up when done. Y’all gotta find a way to communicate with customers.
My Experience - 5.0/5.0 -
My Kia looks like it’s brand new again. Y’all really took pride and fixing my car. And I’m very satisfied. I would recommend you to everyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Your mechanics done a wonderful job make my car look like New again. And kept us very informed of what was going on step-by-step. We have used you before and if we need, we will use you again. Thank you so much for your kindness.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great quality work..!